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About the Role
Culinary Depot is seeking a Contract Sales Operations Manager to establish and lead the back-office operations for the Contract Sales Department. This management role focuses on team building, process development, and ensuring efficient project execution from initiation to final billing and closeout.
Responsibilities
- Build and manage the Contract Sales operations support team.
- Establish clear workflows, responsibilities, and accountability.
- Manage the people responsible for purchasing, tracking, billing, accounts receivable, scheduling, and closeout.
- Oversee project billing and ensure invoices are issued according to contract terms and project progress.
- Monitor accounts receivable, collection activity, and past-due balances.
- Ensure customer accounts remain accurate and up to date.
- Coordinate with project managers, sales, accounting, and the warehouse.
- Develop reporting and performance standards for the department.
- Identify operational and financial risks early and drive them to resolution.
- Recruit, train, coach, and manage additional team members as needed.
- Build a consistent operation that can support continued growth.
Requirements
- Direct experience managing employees, not just coordinating their work.
- Experience building or improving teams and operating procedures.
- Strong operational leadership with experience overseeing billing and accounts receivable.
- Experience managing a high volume of active projects and competing deadlines.
- The ability to create reporting and use it to manage performance.
- The confidence to address missed deadlines, collection issues, and employee performance.
- A service mindset toward project managers and sales while still enforcing process and accountability.
Work Type
- Contract
About the Company
- Culinary Depot