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About the Role
As our Partner Account Manager for EMEA (specifically for the Spanish region), you will be responsible for building long-term, deep, and mutually-beneficial relationships with Klaviyo’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways Klaviyo can help them (and their clients) grow.
Responsibilities
- Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor
- Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with Klaviyo
- Lead referrals and co-selling: build and manage a lead referral pipeline between Klaviyo and your partners, identifying co-selling opportunities to drive mutual success
- Showcase Klaviyo expertise: articulate the value of Klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
- Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to Klaviyo’s growth
- Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up
Requirements
- 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
- Experience working with digital marketing agencies and/or systems integrator partners
- Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity
- Fluent in English and Spanish (written and verbal), essential
- Business-fluent Italian (written & verbal), a bonus!
- Willing and able to travel across the UKI and Europe as needed
Skills
- Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
- Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities
- Collaborative, strategic thinker with a creative approach to problem-solving
- Passionate about building strong partnerships and delivering value
- You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast.
- Hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
Location
- London, UK
Work Type
- Full-time permanent role
- 3 days p/week in-office
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- £50,575 - £68,425 GBP (70:30 OTE split)
- €59.500—€80.500 EUR
Benefits
- Participation in the company’s annual cash bonus plan
- Variable compensation (OTE) for sales and customer success roles
- Equity
- Sign-on payments
- Comprehensive range of health, welfare, and wellbeing benefits
About the Company
- At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.
- We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
- We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before.
- We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond.
- To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.
- If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
- AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop).
- We provide accommodations as needed.
Equal Opportunity
- Klaviyo is committed to a policy of equal opportunity and non-discrimination.
- We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.