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About the Role
Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied, including special order, install, and website orders.
Responsibilities
- Ensure customers receive products and services requested in a timely and accurate manner.
- Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers, and third-party agents.
- Resolve issues, assess customer needs, and coordinate all order-related activities in partnership with the Project Support Centre, delivery companies, vendors, and service providers in a timely and professional manner.
Skills
- Customer Order Management
Benefits
- Health and Dental Benefits for Full Time associates
- Profit Sharing and Stock Purchase Plan
- Paid Training & Career Development
- Tuition Reimbursement
About the Company
- The Home Depot