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About the Role
Abby Care is seeking an ambitious, sharp, and organized Chief of Staff to report into the CEO and work closely with the senior leadership team. This role will drive high-impact strategic initiatives and operational rigor, offering significant exposure to executive decision-making and shaping company-wide goals. The Chief of Staff will improve operating systems, lead special projects, and collaborate with department leaders to ensure alignment and progress on priorities.
Responsibilities
- Partner with the CEO and executive team to develop and refine Abby Care’s long-term corporate strategy
- Lead high-impact special projects such as new lines of business, exec hiring, fundraising, and much more
- Collaborate across departments to translate strategy into execution and ensure cross-functional alignment
- Support strategic planning cycles and help define short and long-term company priorities
- Translate strategy and department-level roadmaps and initiatives
- Drive accountability and progress across teams through structured follow-ups and reporting
- Project manage preparation for board meetings and investors updates
- Support content creation for investor decks, KPI reports, and strategic narratives
- Sit in board meetings to categorize follow-ups and action items
- Continuously iterate on Abby Care’s operating systems, team workflows, and internal cadences such as preparing for All-Hands, running the weekly executive meetings, and more
- Identify inefficiencies and implement systems that increase clarity, speed, and transparency for administrative and strategy workflows
- Scale the CEO’s time by managing project load, drafting materials, and ensuring momentum across initiatives
- Partner with Sr. Executive Assistant to make sure the CEO’s headspace and time are dedicated to the most important and highest potential initiatives for the company
- Serve as a sounding board by offering input on priorities, tradeoffs, and framing of decisions
- Manage the OCEO team and build playbooks for the administrative backbone
Requirements
- 6+ years of professional experience, ideally in management consulting, investment banking, or a similar analytical, high-accountability environment.
- Experience at a high-growth startup is a plus.
- Experience scaling a company through a funding round or a major strategic shift is a strong plus.
- Strong written communication skills; ability to turn complex inputs into clear memos, board materials, and executive updates with minimal editing.
- Strong organization skills; ability to manage multiple priorities, track cross-functional work, and focus CEO's time on key initiatives.
- Sound judgment and discretion; ability to handle confidential information and know when to act or escalate.
- Comfort with ambiguity; ability to take an unstructured problem, define scope, and drive to a result without a playbook.
- Strong analytical skills; comfortable building models, reading P&Ls, and pressure-testing plans.
- Executive presence; ability to work credibly with leadership, board members, investors, and external partners.
- A bias toward ownership; ability to follow through without needing to be asked twice.
Skills
- Strategic Execution
- Special Projects Management
- Strategic Planning
- Cross-functional Collaboration
- Board Communications
- Investor Relations
- Process Improvement
- CEO Enablement
- Analytical Skills
- Written Communication
- Organization
- Judgment
- Discretion
- Comfort with Ambiguity
- Executive Presence
- Ownership
Location
- San Francisco
Work Type
- In-person (4 days in office)
- Engagement on evenings and weekends as needed
Experience Level
- 6+ years of professional experience
About the Company
- Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America.
- The company combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers.
- Abby Care partners with health plans, providers, and community organizations, and is backed by top VCs.
- The company envisions a future where family-led care is a core part of the healthcare system.
Equal Opportunity
- Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
- Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws.
- Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills found in online profiles, resumes and job applications against job requirements. All Abby Care hiring decisions involve final human review and input.