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About the Role
Mott MacDonald is seeking a Senior Quality Manager to lead project quality initiatives across major infrastructure programs in North America. This role provides strategic and operational leadership for quality management, driving a culture of quality and compliance.
Responsibilities
- Lead the development and implementation of Project Quality Management Plans, project quality objectives, KPIs, and reporting frameworks.
- Provide quality leadership and independent oversight across planning, design, procurement, construction, testing, commissioning, and handover activities.
- Ensure compliance with client, contractual, regulatory, and corporate quality requirements.
- Lead quality audits, surveillance activities, supplier assessments, and assurance reviews across major projects.
- Manage non-conformances, corrective actions, root-cause investigations, and continuous improvement initiatives.
- Oversee quality documentation, inspection and test plans (ITPs), quality work plans, and quality control processes.
- Monitor contractor, consultant, and supplier quality performance and identify emerging risks and improvement opportunities.
- Support program assurance, stage-gate reviews, risk management processes, and project governance activities.
- Develop quality dashboards, metrics, and performance reporting for project and executive leadership teams.
- Act as the primary quality representative with clients, regulators, contractors, and delivery partners.
- Deliver quality training, mentoring, and best-practice guidance to project teams.
- Capture lessons learned and drive continuous improvement across major projects and programs.
Requirements
- Bachelor's degree in Engineering, Construction Management, Quality Management, or a related discipline; Master's degree preferred.
- 15+ years of quality management experience supporting major infrastructure, transportation, rail, transit, aviation, highway, water, energy, or multidisciplinary engineering programs.
- Demonstrated experience developing and implementing Quality Management Plans, Quality Assurance programs, audit programs, and corrective action processes.
- Experience leading quality oversight across owners, contractors, consultants, regulators, and third-party reviewers.
- Strong knowledge of ISO 9001, quality management systems, quality assurance and quality control practices, auditing, risk-based quality planning, and continuous improvement methodologies.
- Experience supporting Design-Bid-Build, Design-Build, Progressive Design-Build, CM/GC, and P3 delivery models.
- Proven leadership, stakeholder management, communication, and problem-solving skills.
- Professional certifications such as CMQ/OE, ISO 9001 Lead Auditor, PMP, PE, Six Sigma Green Belt or Black Belt are highly desirable.
- Experience supporting programs exceeding $100M in capital value is an advantage.
- Familiarity with engineering design quality, construction quality management, configuration management, compliance management, and quality performance reporting.
Skills
- Quality Management
- Project Management
- Leadership
- Stakeholder Management
- Communication
- Problem-Solving
- ISO 9001
- Quality Assurance
- Quality Control
- Auditing
- Risk Management
- Continuous Improvement
- Training
- Mentoring
Location
- North America
Work Type
- Hybrid
Experience Level
- Senior
- 15+ years
Education Level
- Bachelor's degree
- Master's degree preferred
Salary/Compensations
- US$ 144,000 - 176,000
Benefits
- Performance-based bonuses
- Medical coverage
- Dental coverage
- Vision coverage
- FSA accounts
- HSA accounts
- Company-paid life insurance
- Short-term disability coverage
- Long-term disability coverage
- 401(k) plan with company matching
- Paid time off
- Paid holidays
- Caregiver leave
- Employee referral bonuses
- Professional registration and membership reimbursements
- Tuition assistance
About the Company
- Mott MacDonald is growing its Major Projects business across North America.
- At Mott MacDonald, we believe great ideas happen when we're together.
- Our hybrid approach centers on an in-office culture, with most of your time spent collaborating face-to-face and a minimum of three days per week in the office.
- We balance flexibility with connection, so you and your manager can choose how to meet clients, team, and personal commitments.
Equal Opportunity
- Equal opportunity is the law.
- We seek to promote fair employment procedures and practices to ensure equal opportunities for all.
- We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, creed, marital status, sexual orientation, gender identity, citizenship status or disability status.