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About the Role
Holman is a global automotive services organization seeking a Sales Manager for Leith Toyota. This role is crucial for building and maintaining a high-performing sales team and ensuring exceptional customer experiences.
Responsibilities
- Build, train, motivate, and maintain a quality sales organization.
- Assist in hiring sales consultants and conduct initial training.
- Schedule regular training sessions on sales techniques, product knowledge, and customer service.
- Negotiate trade-in deals with customers to maximize dealership profitability.
- Stay informed about used vehicle inventory, pricing strategies, and sales procedures.
- Monitor and manage daily sales operations for efficiency and productivity.
- Research and analyze market trends, competitor activities, and customer preferences.
- Cultivate strong customer relationships to enhance satisfaction and loyalty.
- Collaborate with the service department for a seamless post-sale customer experience.
- Establish and enforce policies and procedures prioritizing customer satisfaction.
- Establish appraisal guidelines and standards for sales consultants.
- Perform other duties and special projects as assigned.
Requirements
- Bachelor’s degree in a related field or equivalent work experience.
- Proficiency in using CRM software.
- Proficient in MS Office Programs (Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint).
- 3-5+ years’ experience, including 2+ at a leadership level.
- Prior experience in automotive sales with a proven track record.
- Experience in a sales management role.
- Proficient in analyzing sales data, identifying trends, and making data-driven decisions.
- Developing and implementing processes, methods, and tools to increase efficiency and accuracy.
Skills
- Sales management
- Customer relationship management (CRM)
- MS Office Suite
- Sales data analysis
- Team leadership
- Training and development
- Negotiation
- Market research
Location
- United States
Work Type
- Full-Time
- Regular
Experience Level
- Leadership level
- Sales management
Education Level
- Bachelor's degree
- Equivalent work experience
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Bereavement Leave
- Jury Duty Leave
- Paid pregnancy and parental leave
- Supplemental paid military leave
About the Company
- Holman is a family-owned, global automotive services organization with a century of experience.
- Our core values and principles drive our commitment to 'Driving What’s Right'.
- We deliver the Holman Experience by treating customers and employees with respect.
- Holman serves automotive markets including fleet management, vehicle fabrication, component manufacturing, powertrain distribution, insurance, and retail automotive sales.
- We exist to provide rewarding careers and better lives for employees and their families.
- Our journey is guided by a desire to get it right every time and a commitment to continuous improvement.
- We strive for improved diversity, equity, and inclusion, fostering an environment where employees feel trusted and supported.
Equal Opportunity
- Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
- This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.