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About the Role
The Waldorf Astoria New York is seeking an exceptional Food & Beverage Assistant Director to join its leadership team during an extraordinary new chapter. This role involves shaping the future of the hotel, elevating culinary experiences, service excellence, and operational performance across its restaurants, bars, and events. We are looking for a sophisticated F&B leader passionate about luxury, innovation, and hospitality, who thrives in a complex, high-profile environment and inspires teams to deliver unforgettable experiences.
Responsibilities
- Assist in overseeing operations of the Food & Beverage department, focusing on guest service excellence, product quality, inventory control, outlet reservations, systems management, and financial performance, including budgeting, forecasting, and reporting.
- Lead the development and implementation of guest satisfaction strategies, monitoring trends, gathering feedback, and driving continuous improvements to elevate the guest experience.
- Collaborate with the F&B Director and Culinary team to develop and implement creative menus and effective food and beverage marketing strategies.
- Drive engagement and retention through performance management, professional development, and recognition programs.
- Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.
Requirements
- A passion for spreading the light and warmth of Hospitality.
- Acting with Integrity and always doing the right thing.
- Inspiring others through Leadership.
- A belief that Teamwork drives the best outcomes.
- A sense of Ownership and accountability.
- A focus on the Now, bringing urgency and discipline to every moment.
About the Company
- At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.
- As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- With our suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
- Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
- Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.