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About the Role
As an Account Executive at charles, you will own deals end to end, from prospecting to closing, and play a key role in growing the company in the DACH market by bringing Conversational AI to leading consumer brands.
Responsibilities
- Own deals across the full sales cycle: outbound prospecting, discovery, demo, negotiation and closing
- Build pipeline in the DACH market with consumer brands in e-commerce, retail and D2C
- Engage decision-makers like CMOs, Heads of CRM and E-Commerce Leads
- Understand each prospect's business and turn that into a tailored, compelling pitch
- Hit and beat targets, with uncapped commission
- Share market feedback to help shape the sales playbook
Requirements
- First experience in B2B sales (e.g., SDR/BDR, closing role, or customer-facing role in SaaS or e-commerce)
- Hunter mindset: proactively create opportunities
- Fluent German (C2, native or near-native) and confident business English
- Strong communicator: able to pitch to founders and Heads of Marketing
- Coachable and ambitious: seek feedback, learn fast, and take ownership of numbers
- Comfortable in a fast-paced startup environment
- 2+ years of B2B SaaS sales with a track record of hitting quota (nice-to-have)
- Background in MarTech, CRM, AdTech or e-commerce (nice-to-have)
- Network in the DACH e-commerce or consumer brand space (nice-to-have)
- Hands-on experience with HubSpot, Salesforce or similar (nice-to-have)
Skills
- Conversational AI
- Salesforce
- HubSpot
- CRM
- MarTech
- AdTech
- E-commerce
Location
- Berlin
- Remote
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- Entry-level
- Mid-level
Salary/Compensations
- Competitive compensation package
Benefits
- Uncapped commission
- VSOP (virtual stock options)
- Urban Sports Club membership
- Weekly personal trainer
- Mental health support through Open Up
- Free company lunch on Thursdays
- Friendly, open, multicultural work environment
- Dog-friendly office
- Discounts on BVG tickets
About the Company
- Pioneering the future of Conversational Commerce, where ecommerce brands engage in personalized, high-value conversations with customers at scale.
- Charles is a conversational AI and CRM for consumer brands that attracts, converts, services and retains customers via AI agents, marketing automations, bulk campaigns, or an inbox for human agents.
- Helps brands maximize customer engagement and revenue through conversational channels such as WhatsApp.
- Founded by Kapten & Son co-founder, Artjem Weissbeck, and ex-McKinsey e-commerce lead, Andreas Tussing.
- Backed by Salesforce Ventures, Accel, and HV Capital.
- Received €30 million in total funding and is pushing for the next big stage of growth.
Equal Opportunity
- Different perspectives bring innovation and richer work environments.
- Committed to building an inclusive company where you always feel like you belong, whatever your age, gender identity, ethnicity, religion, sexual orientation, disability, status or neurodiversity.
- These values sit at the heart of our hiring process, so we can create a welcoming workplace where everyone feels valued and heard.