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About the Role

This role provides the opportunity to manage key campaigns within the technology sphere, working with strategy, creative, and production teams to deliver best-in-class campaigns and content. The ideal candidate will have a wide knowledge of social, specifically organic social, with experience managing content and campaigns that build brand advocacy and drive to purchase. They will also lead in other areas of the marketing mix, demonstrating integrated experience.

Responsibilities

Manage key campaigns across the year.
Work with strategy, creative, and production teams to deliver best-in-class campaigns and content.
Manage content and campaigns that build brand advocacy.
Create hard-working assets that drive to purchase.
Effectively lead an account, steering processes and ways of working internally, with agency partners, and with clients.
Lead in other areas of the marketing mix.
Lead large, more complex projects.
Problem solve and create highly effective and fruitful working relationships with clients and colleagues.
Collaborate with other Capabilities and Crafts.
Ensure that you and the team are working towards strategic objectives.
Build relationships with mid-level clients as a trusted partner.
Confidently lead conversations and problem solve in the moment.
Act as a point of escalation for junior clients.
Manage multi-level stakeholders in complex matrix organisations.
Manage resources and teams across all levels, with diverse skills and personalities.
Understand the strategic and business context the client is operating in and use this knowledge to develop solutions.
Collaborate with other capabilities and crafts to find the best Social creative solution to the client's business problem.
Act as a champion for the craft.
Demonstrate creative problem-solving in approaching tasks.
Identify ways to improve internal processes.
Ideate for innovative social solutions.
Co-create inspiring ways to sell in the work.
Consider different angles on a brief.
Take responsibility for larger projects.
Act accountable for both the work and the process.
Be accountable for the actions of the account team reporting into them on projects.
Guide and intervene with the account team as required.
Manage client expectations when charging more for additional work.
Manage commercials of all projects responsibly.
Manage teams below to meet agreed targets.
Maintain strong partnerships with internal stakeholders across all crafts.
Support cross-functional agendas for the benefit of the company and the client.
Use client relationships to protect the work, strengthen relationships, and activate new opportunities.
Act as an escalation point for the team in resolving issues.
Support the team in confidently navigating through problems.

Requirements

Experience managing content and campaigns that build brand advocacy.
Experience creating hard-working assets that drive to purchase.
Experience effectively leading an account, steering processes and ways of working internally, with agency partners, and with clients.
Finger on the pulse across all things social – from trending opportunities to leveraging data, strategy, and community management.
Some integrated marketing experience.
Organised and autonomous.
Responsible for motivating the team.
Anticipate areas that may hinder campaign success.
Well-versed in managing budgets and timings.
Excellent understanding of processes to deliver social campaigns on budget and on time.
Financially savvy; ability to work with the agency team to deliver proposals within client budgets and ensure successful delivery.
Excellent communicator, providing clear succinct guidance to internal teams.
Ability to present work to clients.
Loves to get stuck into a task, collaborate with client and agency teams, and make stuff happen.
Experience within the retail sector is not essential but would be helpful.
Proven ability to think and do.
Solid understanding of strategy.
Proven track record of delivery.
Strong skills in paid and organic social.
Experience across a wide variety of clients and projects from small response-driven workstreams to larger, more complex social experiences across multi-platforms and touch points.
Understands how to work and lead project delivery in a Social first environment, as well as part of an integrated team.
Confident managing multi-level stakeholders in complex matrix organisations.
Understands the strategic and business context the client is operating in.
Ability for creative problem solving.
Non-linear thinker.
Takes responsibility for larger projects.
Understands accountability for the actions of the account team reporting into them.
Manages client expectations when charging more for additional work.
Well-informed about the commercials of all projects.
Able to maintain strong partnership with internal stakeholders.
Has strong relationship with their day-to-day clients and wider client stakeholders.
Acts as an escalation point for the team in resolving issues.

Skills

Social media management
Content creation
Campaign management
Brand advocacy
Organic social
Paid social
Integrated marketing
Account management
Budget management
Time management
Communication
Presentation
Collaboration
Problem-solving
Strategic thinking
Data analysis
Community management
Stakeholder management
Project management
Financial acumen
Client relationship management

Location

London

Work Type

12-month Fixed Term Contract
Full Time

Experience Level

Social Account Director

Benefits

25 days annual leave + 1 Volunteer Day
Bupa Healthcare
Enhanced Maternity, Adoption and Shared Parental Leave
Flexible Working Model with core working hours: 10am – 4pm
A 1.5:1 Matching Pension Structure
Wellbeing and Health: Up to £25.00 per month towards physical or online exercise class membership, Unmind membership, LifeWorks tool and annual eye tests.
Season Ticket Loan and Cycle to Work Scheme
Life Assurance

About the Company

Ogilvy has been creating impact for brands through iconic, culture-changing, value-driving ideas since the company was founded by David Ogilvy more than 75 years ago.
It builds on that rich legacy through Borderless Creativity—innovating at the intersection of intelligence, imagination and influence, with experts across advertising, sports & entertainment, PR & social, consulting, and health collaborating seamlessly across more than 120 offices spanning 90 countries.
Ogilvy was named Network of the Year at the 2026 Cannes Lions International Festival of Creativity and ranks as the #1 global agency network for creative excellence and effectiveness by WARC for the fourth consecutive year, signifying its ability to deliver creative solutions that drive unreasonable impact for clients and communities.
Ogilvy is part of WPP, the trusted growth partner for the world's leading brands.
Powered by exceptional talent and our agentic marketing platform WPP Open, WPP unites cutting-edge media intelligence and data solutions, creativity, production, enterprise solutions and expert strategic counsel.
Ogilvy UK has been creating iconic ideas that deliver impact at scale for clients ever since David Ogilvy founded the company in 1948.
The agency specialises in bringing together brand advertising, customer experience marketing, PR, influence and consulting, all fuelled by Behavioural Science.
Ogilvy’s Influencer marketing practice is the largest globally; we are proud to be the most awarded influencer agency for six years running and the recipient of the Cannes Grand Prix for Social & Creator for two consecutive years.
Ogilvy UK also hosts the world’s biggest festival of behavioural science and creativity, Nudgestock – which is now in its 12th year.
James Murphy is the CEO of Ogilvy Group UK, which includes Ogilvy UK and New Commercial Arts (NCA), a boutique creative agency he co-founded in 2020, recently acquired by WPP.
WPP is the trusted growth partner for the world’s leading brands.
We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.
At Ogilvy, our people are at the heart of what we do: a creative agency that sparks game-changing ideas across culture and business through collaboration, integrity, and a celebration of self-expression.
We believe in building powerful teams with purpose - and we relentlessly curate transformative initiatives that make our commitment to fairness, and equity a reality.
Our ultimate mission is to leave a positive impact on the world, creating a better future for all, while supporting and uplifting the global communities we serve. This is central to our mantra of Borderless Creativity.

Equal Opportunity

Ogilvy is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics.
We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
If you need any assistance seeking a job opportunity, or if you need reasonable accommodation with the application process, please contact us at accommodations@ogilvy.com. Please note that this contact is only for candidates who are requesting accommodation. Emails for other purposes, including application status requests, will not receive a response.