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About the Role
Seasonal Sales Associates are responsible for delivering world-class service, achieving sales goals, and maintaining merchandising standards in a fun and fast-paced retail environment. Sales associates provide customers with a unique shopping experience by utilizing the G.U.E.S.T. service approach. Responsibilities include following company guidelines at the POS, processing new product, stocking shelves, sales floor recovery, and store cleaning.
Responsibilities
- Model the G.U.E.S.T. service approach and consistently deliver World Class Service.
- Greet and welcome every customer warmly and with enthusiasm.
- Understand customer needs by asking open-ended questions.
- Explain product features and benefits in relation to customer needs.
- Suggest additional items to build sales using effective selling techniques.
- Thank the customer sincerely and invite them to return.
- Be a brand ambassador.
- Build customer loyalty by being friendly, attentive, and respectful.
- Contribute to a positive work environment with respectful, ethical behavior and honest communication.
- Demonstrate professionalism at all times.
- Maintain professional presentation in attire, demeanor, appearance, and compliance to company dress code.
- Support all sales efforts and initiatives across all business channels.
- Capture accurate and valid customer information at the POS.
- Maintain awareness of all current promotions and process them correctly at the Point of Sale.
- Participate in training and development.
- Prepare incoming product for the sales floor.
- Merchandise product following company visual guidelines and standards.
- Perform ear piercings and provide a safe, sanitary experience (select locations).
- Demonstrate a fundamental knowledge of computers, systems, and programs.
- Maintain store maintenance and cleanliness standards.
- Complete all other tasks as directed by store management.
- Comply with all company policies and procedures.
Requirements
- Previous experience in specialty retail is preferred, but not required.
- Ability to work a flexible schedule including nights, weekends, and holidays.
- Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
- Ability to work well in a team environment.
- Ability to stand for long periods of time.
- Professional conduct, demeanor, and attire, in compliance with company dress code.
- Ability to lift and mobilize medium to large items up to 50 lbs., while utilizing appropriate safety techniques.
Skills
- G.U.E.S.T. service approach
- Sales techniques
- Customer service
- POS systems
- Microsoft Office
- Computer systems
- Communication
Location
- New Hyde Park, NY
Work Type
- Seasonal
- Retail
Salary/Compensations
- $17.00 - $17.50 Hourly
About the Company
- TPS Group Holdings, a family of brands including The Paper Store, Uncharted, and Gifts & More, is all about transforming daily routines into joyful escapes that inspire and surprise.
- Our mission is to connect with every customer through carefully chosen products, immersive shopping experiences, and service that goes the extra mile—creating spaces that spark joy with every visit.
Equal Opportunity
- TPS Group Holdings LLC is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local or federal law.