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About the Role
You will own the products that help loveholidays grow direct relationships with hotels. By making it easier for partners to join us, manage their supply and improve their performance, you’ll help hotels achieve their commercial goals while giving our customers greater choice and value. You will help turn the ambition of building an industry-leading operating system for our suppliers into a clear product direction, with an initial focus on simplifying hotel onboarding and improving how effectively we turn direct hotel supply into bookings.
Responsibilities
- Own the product direction and roadmap, translating ambition into prioritized opportunities, clear outcomes, and achievable delivery increments.
- Make informed trade-offs between supplier needs, commercial value, and technical investment.
- Understand user needs by working directly with hotel partners, contracting teams, and loading operations to uncover problems, test ideas, and understand adoption drivers.
- Improve the journey from onboarding to bookable supply by simplifying information collection, checking, and maintenance using automation and self-service.
- Build towards supplier self-service by developing capabilities that give hotels more control over their relationship, working towards connected management tools and commercial insights.
- Take products from discovery through to measurable impact, working closely with Engineering and Design to prototype, test, deliver, and iterate.
- Explore practical applications of AI, define success measures, and use evidence from adoption, supplier feedback, and commercial performance to guide future development.
Requirements
- A track record of taking complex problems from discovery through to delivery and demonstrating meaningful user and business outcomes.
- The ability to connect a long-term vision to the next useful improvement, navigate uncertainty, and drive delivery.
- The ability to understand different users’ goals and turn complicated workflows into useful, intuitive products.
- Experience with B2B, supplier, partner, or marketplace products is valuable.
- Confidence connecting product decisions to growth, margin, and operating costs, while considering value for both hotel partners and holidaymakers.
- Experience defining success measures, investigating performance, and using data alongside qualitative research to make decisions.
- Clear communication and the ability to align commercial, operational, and technical colleagues around priorities, decisions, and outcomes.
- Comfortable discussing APIs, integrations, data, and platform constraints with Engineering.
- A practical approach to testing ideas and applying new capabilities, including examples of how you have used or evaluated AI to improve products or ways of working.
- Experience in hotel distribution or travel technology is welcome but not essential.
- Experience solving comparable supplier, marketplace, or operational challenges in other industries is also of interest.
Skills
- Product ownership
- Strategic delivery
- Supplier understanding
- User understanding
- Commercial judgement
- Analytical judgement
- Communication
- Technical fluency
- Experimentation
- AI curiosity
Location
- Remote
Work Type
- Full-time
Experience Level
- Mid-level
Benefits
- Company pension contributions at 5%
- Individualised training budget
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme
- Season ticket loan
- Eye care vouchers
About the Company
- We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
- Our trailblaze together culture is what drives our success, powered by our people and the way they work.
- Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays.
- You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path.
- You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
Equal Opportunity
- At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed.
- We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
- As we continue to grow and evolve, we want everyone to feel supported and able to do their best work.
- We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.