Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Engineering Manager – Commercial Technology role.

Rezi rewrites your resume against Financial Times's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Engineering Manager – Commercial Technology posting at Financial Times — free, in seconds.

About the Role

The Engineering Manager will lead one of the engineering teams within Commercial Technology, working closely with Product, Senior Engineers, other Engineering Managers and the wider Commercial Technology leadership team. This role is accountable for ensuring the engineering team is effectively organised, supported and resourced to deliver business outcomes, leading delivery and planning, managing engineering capacity and priorities, building strong relationships with Product, Programme and business stakeholders, and ensuring risks, dependencies and resource constraints are understood and actively managed. The role involves leading a team through a significant transformation of the FT's commercial technology landscape, balancing the delivery of new capabilities with the operational health of existing platforms, the development of engineering capability and the longer-term evolution of the Commercial Technology estate.

Responsibilities

Own engineering delivery across the Marketing & Commercial Data capability, ensuring agreed business outcomes are delivered effectively and sustainably.
Work with Product, Programme, the Technical Lead and wider Commercial Technology leadership to shape priorities, roadmaps and achievable delivery plans.
Own the allocation of engineering capacity, balancing delivery commitments with operational needs, technical improvement, team capacity and longer-term capability development.
Identify and actively manage delivery risks, dependencies, resource constraints and capability gaps, escalating where necessary.
Continuously improve engineering processes, development workflows, documentation and ways of working.
Lead, support and develop engineers, admins and specialists across Marketing Technology and Commercial Data through regular 1:1s, coaching, feedback and career development.
Set clear expectations for individual and team performance.
Create an inclusive, supportive and psychologically safe environment, building a strong engineering culture based on ownership, collaboration, continuous learning and shared accountability.
Manage team capacity and sustainable workloads, supporting the wellbeing, effectiveness and long-term development of the team.
Identify skills and capability gaps and work with engineers and wider engineering leadership to develop the capabilities required for our future platform.
Lead recruitment, onboarding and organisational change within the capability, ensuring engineers are supported through changes to technology, roles and ways of working.
Partner closely with the Technical Lead – Marketing & Commercial Data, Together you will provide the complementary people, delivery and technical leadership required to operate and evolve our Marketing & Commercial Data capability successfully.
Own the organisational conditions required to execute the technical strategy, ensuring teams have the skills, capacity and ways of working required to deliver it successfully.
Contribute to technical discussions and decisions while maintaining clear accountability with the Technical Lead for technical direction, architecture, engineering standards and solution design.
Build strong relationships with Product, Programme, business stakeholders and other technology teams, providing clear visibility of delivery, capacity, operational health, risks and dependencies.
Work closely with Engineering Managers and Technical Leads across Commercial Technology to coordinate shared priorities, dependencies and engineering practices.
Work effectively with external technology partners and delivery vendors where required, ensuring they integrate successfully with FT engineering teams and delivery practices.
Represent the needs, constraints and capabilities of the engineering team in programme, planning and stakeholder discussions.
Be accountable for ensuring Marketing & Commercial Data capabilities are operationally ready, supportable and sustainable throughout their lifecycle.
Ensure operational requirements are built into delivery, including observability, monitoring, resilience, documentation, support models, knowledge transfer and clear ownership.
Work closely with the Commercial Platform team to ensure new and changed capabilities can be effectively supported within the wider Commercial Technology operating model.
Ensure the team remains engaged in the ongoing health of the capabilities it owns, providing specialist domain or engineering expertise when required.
Lead the Marketing & Commercial Data team's response to incidents affecting capabilities it owns, working within the Commercial Technology incident-management model led by Commercial Platform.
Ensure operational health, capability risks, technical debt and engineering improvements are visible and prioritised alongside product and programme delivery.
Ensure learning from incidents, operational issues and business-user feedback is incorporated into future delivery and continuous improvement.
Lead the engineering team through the evolution of the FT’s Marketing & Commercial Data technology landscape.
Support the transition from legacy marketing platforms, including Bloomreach and Marketo, towards the FT’s strategic Salesforce-based marketing and data capabilities.
Own the people, skills and team structure required to support the transition to the future Marketing & Commercial Data platform, ensuring the capability can be sustainably owned beyond programme delivery.
Work with the Technical Lead, Commercial Platform and wider Commercial Technology leadership to introduce platform changes sustainably and maintain operational continuity.

Requirements

Experience managing or leading software engineers within a collaborative engineering environment.
Strong coaching, feedback and people-development skills, with experience helping engineers progress in their careers.
Experience leading engineering delivery across complex platforms or products.
Experience balancing strategic programme delivery with operational responsibilities and longer-term engineering priorities.
Strong understanding of engineering practices associated with secure, resilient and scalable production systems.
Experience supporting teams responsible for operating and continuously improving business-critical technology.
Strong communication and stakeholder-management skills across technical and non-technical audiences.
Experience working in partnership with senior technical leaders, architects or Technical Leads.
Comfortable operating across Product, Engineering, Data, Programme and business stakeholders.
Comfortable navigating ambiguity, organisational change and evolving priorities.
Experience leading teams through significant platform or technology transformation would be beneficial.
Experience with Salesforce, marketing technology, customer data platforms or enterprise SaaS ecosystems would be beneficial, but is not essential.

Skills

Salesforce Marketing Cloud Next (Advanced Edition)
Salesforce Data 360
Salesforce Sales & Service Cloud
Sales Collaboration & Enablement Tooling
Bloomreach
Marketo
JavaScript / TypeScript
APIs and integration technologies
AWS Technologies
Data platforms and integrations
CI/CD pipelines and developer tooling
GitHub
Monitoring and observability tooling
Jira & Confluence

Location

Remote
Hybrid

Work Type

Hybrid

Experience Level

Experienced

Benefits

Generous annual leave
Medical cover
Inclusive parental leave packages
Subsidised gym memberships
Opportunities to give back to the community

About the Company

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.

Equal Opportunity

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
We are a disability confident employer and Valuable 500 signatory.