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About the Role
The role aims to grow Apple products and services in partner stores by providing excellent customer service, conducting product demonstrations, and training staff while ensuring merchandising standards are met. You will act as a salesperson, leader, and influencer within multi-branded retail partner stores.
Responsibilities
- Engage with Authorised Apple Resellers to accelerate sales of Apple’s product and service ecosystem.
- Speak directly to customers, providing knowledge and value for informed choices.
- Educate and empower store staff on Apple products and services.
- Deliver product demonstrations and assist customers with product setup.
- Ensure Apple’s fixtures and merchandising elements are up to date and maintained according to standards.
Requirements
- Availability to work a regular schedule of Wednesday to Sundays (inclusive) for full-time roles.
- Availability to work a regular schedule of Thursday to Sundays (inclusive) for part-time roles.
- Reliably attend work as scheduled, in line with local laws and subject to approved accommodations.
- Deeply understand customer and partner business needs, challenges, and concerns.
- Actively listen and discuss possibilities with customers and teammates.
- Connect and influence people inside and outside of Apple.
- Bring the highest integrity, honesty, and accountability.
- Be open to feedback and relate well to all kinds of people.
- Know whom to connect with and when to address opportunities.
- Be a collaborator who knows what it takes to win.
- Empower others to learn, be curious, and share passion for the Apple Story.
- Strive for excellence in everything you do.
- Have a don’t give up attitude and finish, especially in the face of resistance or setbacks.
Skills
- Sales
- Leadership
- Influence
- Customer service
- Product demonstration
- Training
- Merchandising
- Communication
- Collaboration
Location
- Wollongong 2500
- Penrith 2750
- Wetherill Park 2164
Work Type
- Full-time (38 hours weekly)
- Part-time (~29 hours weekly)
About the Company
- Apple creates products and innovations that have revolutionised entire industries.
- Diversity of ideas encourages innovation that runs through everything Apple does.
- Apple is committed to unique technology and industry-leading environmental efforts.
- Apple aims to leave the world better than found.