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About the Role

The Site Reliability Engineering Manager will lead and evolve Accruent's SRE practice, overseeing a global team responsible for the reliability, scalability, security, and operational excellence of cloud-based SaaS platforms. This role shapes standards, operating models, and engineering practices to support sustainable growth, working closely with various departments to strengthen platform resilience, expand automation, and improve operational maturity.

Responsibilities

Lead, mentor, and develop a globally distributed team of Site Reliability Engineers.
Manage the transition of Systems Engineers into Site Reliability Engineering roles.
Define required competencies, establish structured development pathways, and provide coaching for SRE roles.
Create clear goals, expectations, and development plans aligned with business priorities.
Foster a culture of ownership, collaboration, innovation, and continuous improvement.
Support effective hiring, onboarding, succession planning, career development, and capability building.
Define and execute the Site Reliability Engineering strategy and roadmap with a focus on platform availability, scalability, resilience, and operational simplicity.
Champion reliability-focused engineering and promote consistent use of automation, standardization, observability, and measurable service objectives.
Provide leadership during major incidents and customer-impacting events.
Strengthen problem management through effective root cause analysis and corrective actions.
Lead disaster recovery, resilience testing, and business continuity initiatives.
Align SRE priorities, operating practices, resource plans, and transformation activities with Cloud Operations leadership.
Partner with Engineering, Product, Security, and Support teams to connect operational priorities with product roadmaps and business objectives.
Use operational insight to influence technical decisions and improve long-term platform health.
Provide senior leaders with recommendations on reliability, risk, capacity, and investment priorities.
Work with Security and Governance teams to strengthen platform security, reduce operational risk, and support compliance.
Establish a continuous improvement approach informed by service data, operational metrics, and emerging technologies.
Support cloud optimization and capacity planning by balancing reliability, performance, scalability, and cost.
Identify opportunities to simplify operations, improve resource utilization, and reduce spend without compromising service quality.

Requirements

8+ years of experience in Site Reliability Engineering, Cloud Operations, DevOps, Infrastructure Engineering, or a related discipline.
3+ years of experience leading technical engineering teams.
Demonstrated experience managing technical workforce transitions, capability development, or the progression of Systems Engineers into Site Reliability Engineering roles.
Proven experience supporting large-scale SaaS platforms in Microsoft Azure.
Strong understanding of reliability engineering principles and operational excellence practices, including service level indicators, service level objectives, error budgets, and observability.
Experience leading incident management, problem management, disaster recovery, and resilience programmes.
Practical experience with Infrastructure as Code, CI/CD, automation, monitoring, and cloud security practices.
Strong communication, stakeholder management, and leadership skills.
Ability to explain technical risk and priorities to senior audiences.
Demonstrated ability to lead teams through change and drive cross-functional collaboration.
Experience leading or supporting an SRE transformation or establishing an SRE operating model.
Experience operating large-scale, customer-facing SaaS environments.
Experience leading globally distributed engineering teams and follow-the-sun operations.
Knowledge of container platforms, cloud-native architectures, and modern observability tooling.
Experience driving cloud optimization and FinOps initiatives.
Relevant cloud, security, or service management certifications.

Skills

Site Reliability Engineering
Cloud Operations
DevOps
Infrastructure Engineering
Team Leadership
Workforce Transition Management
Capability Development
SaaS Platform Support
Microsoft Azure
Reliability Engineering Principles
Operational Excellence
Service Level Indicators (SLIs)
Service Level Objectives (SLOs)
Error Budgets
Observability
Incident Management
Problem Management
Disaster Recovery
Resilience Programmes
Infrastructure as Code (IaC)
Continuous Integration/Continuous Deployment (CI/CD)
Automation
Monitoring
Cloud Security
Communication
Stakeholder Management
Cross-functional Collaboration
SRE Transformation
Container Platforms
Cloud-Native Architectures
Observability Tooling
Cloud Optimization
FinOps

Location

Global

Work Type

Full-time

Experience Level

Manager
8+ years of experience in SRE, Cloud Operations, DevOps, or related fields
3+ years of experience leading technical engineering teams

Benefits

Resources, coaching, and support for personal and professional development ('Grow Without Limits')

About the Company

Fortive's essential technology makes the world stronger, safer, and smarter, accelerating transformation across various applications.
Fortive is a global industrial technology innovator with a startup spirit, leading in software-powered workflow solutions, data-driven intelligence, and AI-powered automation.
Fortive is a diverse team of 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth, utilizing the Fortive Business System (FBS).
Accruent is a leading provider of solutions for unifying the built environment, serving over 5,000 customers in more than 100 countries worldwide.
Accruent offers 'Grow Without Limits' for employee personal and professional development.

Equal Opportunity

Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers.
We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law.
Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities.
Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.