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About the Role
Pearson VUE is seeking a part-time Test Administrator to join their team in Brooklyn, NY. This role is responsible for ensuring secure exam delivery and providing excellent customer service in a comfortable environment.
Responsibilities
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor / invigilate candidates while testing.
- Troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
- Perform other duties as assigned.
Requirements
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
- Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.
Skills
- Customer service
- Microsoft Office (Word, Excel, Outlook)
Location
- Brooklyn, NY
Work Type
- Part-time
- Temporary
Experience Level
- 1 year customer service experience preferred
- Experience proctoring or invigilating exams highly preferred
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.75 per hour
Benefits
- Eligible for accrued paid sick time
About the Company
- Pearson VUE is the global leader in computer-based testing for information technology, academic, government and professional testing programs.
- Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries.
- Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses.