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About the Role
We are hiring a part-time CRM Administrator to manage HubSpot administration, focusing on user access, permissions, and data quality. This role is crucial for maintaining a clean, secure, and efficient CRM system as the business expands. You will collaborate with the Operations team to establish best practices and support various departments with data management and troubleshooting.
Responsibilities
- Administer HubSpot, managing user administration, permissions, teams, and access controls.
- Monitor, audit, and improve data quality through regular reviews, deduplication, and compliance controls.
- Stay updated on CRM product updates and identify potential business use cases.
- Document administrative processes and promote consistent system usage across the business.
- Assist with data imports, exports, and other routine data tasks.
- Troubleshoot data flow and connectivity issues between HubSpot and connected systems.
Requirements
- Hands-on experience administering a CRM platform (HubSpot preferred), including user permissions, teams, and access controls.
- Confident auditing, cleaning, and deduplicating CRM data at scale, with an eye for compliance.
- Ability to write clear, easy-to-follow documentation for consistent admin processes.
- Comfortable diagnosing data flow and connectivity issues between HubSpot and other connected systems.
- Meticulous approach to data and process, spotting inconsistencies.
- Ability to explain technical CRM concepts simply and work well with non-technical teams.
Skills
- HubSpot Administration
- Data Quality & Deduplication
- Process Documentation
- Systems Troubleshooting
- Attention to Detail
- Clear Communicator
Location
- Zinc - London
Work Type
- Part Time
Salary/Compensations
- £20,000 / year
Benefits
- 24 days holiday + Bank Holidays + your birthday off
- £1200 annual benefits allowance
- Early finish Fridays (16:00)
- Yearly company retreat abroad
- 30 days to Work from anywhere
- Enhanced Maternity, Paternity, and Adoption Leave
- Statutory pension with NEST
- Unlimited access to Spill Therapy
- Company socials, quarterly team socials
- Free Monday lunches
- Nursery workplace benefit scheme
- Option to lease an electric car through Electric Car Scheme
- Celebrated Zinc anniversaries