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About the Role
The Health & Safety Manager is responsible for leading the day-to-day Health & Safety function across all Echo House buildings, ensuring the business operates safely, legally and professionally across all manufacturing, warehousing, logistics, installation and office environments. This role will develop practical safety solutions that enable the business to deliver exceptional work without compromising the wellbeing of our people, contractors or clients, fostering a culture where safety is viewed as an integral part of operational excellence.
Responsibilities
- Lead the company’s day-to-day Health & Safety function.
- Contribute to the Company’s CSR strategy and Culture.
- Act as the principal source of professional Health & Safety advice across the business.
- Promote a proactive and positive safety culture that encourages engagement, accountability and continuous improvement.
- Build strong working relationships with managers, supporting them to take ownership of Health & Safety within their departments.
- Support the development of departmental Health & Safety Champions to strengthen local ownership and communication.
- Develop, implement and continuously improve the company’s Health & Safety management systems to ensure compliance with legislation and recognised best practice.
- Manage Health & Safety policies and procedures, risk assessments, safe systems of work, COSHH, PUWER, LOLER, RAMS, and permit-to-work systems.
- Oversee Health & Safety documentation and records, and other related CSR objectives such as waste disposal, noise reduction and environmental health.
- Ensure all Health & Safety documentation remains accurate, practical, current and effectively implemented across the business.
- Partner with Production, Fabrication and Workshop leaders to ensure manufacturing activities are planned and delivered safely, efficiently and in accordance with legal requirements and company standards.
- Oversee Health & Safety arrangements relating to joinery, CNC machinery, metal fabrication, acrylic fabrication, spray operations, print production, finishing, machinery operation and maintenance, hazardous substances, and manual handling.
- Identify opportunities to reduce operational risk while supporting efficient production and maintaining product quality.
- Lead Health & Safety planning and oversight across warehousing, logistics and installation activities.
- Oversee Health & Safety for warehouse operations, vehicle and fleet safety, loading and unloading operations, UK installation projects, international installations, contractor management, temporary work locations, site-specific risk assessments, and installation RAMS.
- Ensure appropriate controls are established to protect employees, contractors, clients and members of the public.
- Lead the investigation of accidents, incidents and near misses, ensuring thorough root cause analysis and effective corrective actions.
- Maintain oversight of organisational risk by monitoring incident trends, maintaining risk registers, tracking corrective actions, and identifying emerging risks.
- Produce regular management reports and recommendations to proactively reduce risk.
- Develop and deliver a structured programme of inspections and internal audits across all operational areas.
- Work with department managers to verify compliance with company standards, identify improvement opportunities, and monitor corrective action completion.
- Prepare for external audits, including CSR and Environmental audits.
- Support the maintenance of ISO management systems where applicable.
- Collaborate with HR and operational managers to ensure employees have the necessary knowledge, training, and competence for safe work.
- Identify Health & Safety training requirements, support induction programmes, deliver or coordinate training, and monitor mandatory training compliance.
- Coach managers in their Health & Safety responsibilities.
- Identify opportunities to strengthen Health & Safety performance through improved systems, behaviours, and operational practices.
- Encourage innovation and practical problem-solving that improves both safety and operational performance.
- Support the ongoing development of a culture where Health & Safety is embedded into everyday decision-making.
Requirements
- NEBOSH Diploma (or equivalent).
- Proven experience in a Health & Safety leadership role within manufacturing, production, logistics or a similarly complex operational environment.
- Excellent knowledge of UK Health & Safety legislation and best practice.
- Experience developing and implementing Health & Safety management systems.
- Experience undertaking incident investigations and root cause analysis.
- Experience preparing and reviewing risk assessments and RAMS.
- Excellent communication, influencing and coaching skills.
- Ability to build positive relationships with managers and frontline teams.
- Strong organisational and analytical skills.
- Proficient in Microsoft Office and Health & Safety reporting systems.
- Chartered or Graduate Membership of IOSH (Desirable).
- Experience with ISO 45001 and integrated management systems (Desirable).
- Experience within manufacturing, creative production, construction, retail fit-out or installation environments (Desirable).
- Experience supporting multi-site operations (Desirable).
- Excellent organisational and time-management skills.
- Ability to work calmly and methodically in demanding or time-sensitive environments.
- Clear written and verbal communication skills.
- Strong collaborative mindset with a willingness to support different teams across the business.
- Good working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Confidence learning new operational and project management software.
- Practical mindset with a willingness to undertake hands-on operational work where required.
- Experience within the graphics, retail display, experiential or creative production industries (Desirable).
- Ability to support multiple workstreams simultaneously in a fast-paced environment (Desirable).
- Proactive approach with pride and ownership in all tasks undertaken (Desirable).
Skills
- Health & Safety Leadership
- CSR Strategy
- Health & Safety Advice
- Safety Culture Promotion
- Relationship Building
- Health & Safety Management Systems Development
- Risk Assessment
- Safe Systems of Work
- COSHH
- PUWER
- LOLER
- RAMS
- Permit-to-Work Systems
- Incident Investigation
- Root Cause Analysis
- Risk Management
- Audit and Inspection
- Training and Competence Management
- Continuous Improvement
- Microsoft Office Proficiency
- Health & Safety Reporting Systems
- ISO 45001
- Integrated Management Systems
- Organisational Skills
- Time-Management Skills
- Communication Skills
- Influencing Skills
- Coaching Skills
- Analytical Skills
- Collaboration
- Adaptability
- Problem Solving
Location
- Echo House buildings
Work Type
- Full-time
Experience Level
- Leadership role
Education Level
- NEBOSH Diploma (or equivalent)
About the Company
- Echo House is a market leader specialising in Project Management, Creative & Technical Design, Artworking, Digital Content, Print, Experiential Brand Activation, and Sustainable Creative Production.
- Echo’s mission is to empower our clients by delivering exceptional design and quality through a seamless integration of innovation, technology, and meticulous attention to detail, creating experiences that go beyond expectation.
- We are committed to nurturing sustainable practices, prioritising the wellbeing of our planet, whilst maintaining an unwavering dedication to superior service.
- We stand for an extraordinary culture of empowerment, respect, authenticity and collaboration, and a business that exceeds all expectations.
- We aim for a team that delivers beyond our leadership and who have an extraordinary life in and outside of the workplace.
- We strive for Echo to be acknowledged as the leader of sustainable design and creative production in the world.
- Echo operates within the vibrant pulse of the design and production industry, one of the world's most challenging yet fulfilling creative sectors.
- Our ethos centres around positivity, which underpins every interaction, be it team collaboration, client communication, or individual tasks.
- As the dynamics of our work continually evolve, maintaining flexibility, responsiveness, and composure are essential to delivering efficient and effective results.
- We uphold a culture of mutual respect, acknowledging that each team member's unique contributions enrich our collective output.
- Success at Echo hinges on your capacity to collaborate, deliver results, and bring a proactive spirit to our dynamic, often high-pressure environment.
Equal Opportunity
- We promote a working environment in which diversity is recognised, valued, and encouraged.
- We acknowledge the multicultural and diverse nature of the UK workforce and society in general.
- We are committed to principles of fairness and mutual respect where everyone accepts the concept of individual responsibility.
- It is therefore your responsibility to make sure you always observe and adhere to this policy.