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About the Role
This role plays a critical role in ensuring all staff stays on task and completes all assignments to ServiceMaster standards. The person selected in this position will oversee Austin.
Responsibilities
- Hands-On Working Manager Position
- Training cleaners on ServiceMaster’s standards, products, processes and procedures
- Travel to different areas in Austin to conduct on Facility Inspections and fill in during call-offs or vacancies
- Clean assigned buildings by sweeping, mopping, scrubbing, or vacuuming them
- Gather and empty trash
- Service, clean, and supply restrooms
- Clean and polish furniture
- Oversees staff performance and ensures all assignments are completed in accordance to set task schedule
- Assist in hiring and staffing assigned Area
- Train cleaners on task schedules specific to individual accounts
- Perform inspections and give constructive performance feedback to staff members
- Assign shifts and make necessary adjustment in case of call off or no shows
- Respond to customer complaints and request in a timely and caring manner
- Ensure compliance with safety and OSHA regulations
- Use proper PPE where required
- Opens and locks facilities, enable and disable security system as required
Requirements
- 7 years’ experience as a custodian, janitor, housekeeper
- 5 years' supervisor experience
- Will provide on the job training to those with strong work ethic and willingness to learn
- Experience working for a professional janitorial company, office complex, hotel, hospital or school is a plus
- The ability to be flexible, work at a fast-paced and in a multi-tasked job is a must
- Contribute to a positive work climate with a pleasant attitude and contribute to the overall team effort including being in uniform, dependable and on time
- Has respect and understanding for co-workers and customers
- Must be able to communicate in English
- Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, reaching over head, reaching forward
- Must be able to lift and and/or carry 25lbs
- Ability to read cleaning instructions
- Ability to differentiate between cleaning products and uses
Skills
- Good understanding of cleaning principles
- Team management abilities
- Bilingual is a plus
Location
- Austin
Work Type
- Full-time
Experience Level
- 7 years’ experience as a custodian, janitor, housekeeper
- 5 years' supervisor experience
Benefits
- Health insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Paid Training
- Competitive Pay
- Flexible Schedules
- Career Path Opportunities
- Mileage Reimbursement
About the Company
- For more than 60 years, ServiceMaster Clean has taken great pride in exceeding the expectations of our customers.
- We Are Experts and dominate the industry in scale and scope with an adaptable, extensive network that consistently delivers exceptional results
- We Are Committed to our customers and are guided in all we do by their needs.
- We Are Complete and seek to provide exceptional service and engage in proactive behavior.
- We Are Driven to pursue the highest standards and continuously improve in all aspects of our business.
- We Are Steadfast and here for the long haul with consistent service that ensures ongoing customer satisfaction