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About the Role

The Skills Facilitator is a specialist delivery role focused on creating high-impact learning experiences that develop real-world professional capabilities. This role involves using diagnostic data to personalize sessions, demonstrating measurable progress to learners and employers, and contributing to the commercial success and content development of SkillsLab.

Responsibilities

Deliver professional skills sessions across in-person and virtual classrooms, including client-site settings.
Facilitate across the full SkillsLab curriculum, including all professional skills domains, multiple apprenticeship levels (L3-L7), and commercial programmes.
Use diagnostic assessment data to understand learner starting points, differentiate within mixed-ability groups, and tailor facilitation.
Adapt delivery approach and pitch for different audiences, from early career apprentices to senior leaders.
Deliver with confidence and credibility in corporate client environments, representing SkillsLab's brand.
Provide personalized learner feedback within 7 working days of each session.
Participate in formal and peer observations, using feedback for continuous improvement.
Pilot and evaluate new delivery approaches, digital tools, and technology-enhanced learning methods.
Actively participate in the SkillsLab Community of Practice, sharing insights and best practices.
Collaborate with Skills and Development Coaches to ensure a seamless learner experience.
Support the commercial team by contributing to client demonstrations, taster sessions, and proposal content.
Build subject matter expertise across SkillsLab's skill domains, with the expectation of developing deep specialism in at least two.
Undertake regular CPD focused on facilitation practice, diagnostic interpretation, sector knowledge, and emerging approaches.
Contribute to internal upskilling across FI where Skills Labs methods are being embedded into wider apprenticeship delivery.

Requirements

Level 4 Certificate in Education and Training (or willingness to achieve within first 12 months).
Level 3 Award in Education and Training as an absolute minimum at point of hire.
Strong understanding of adult learning principles, experiential learning methodologies, and facilitation techniques.
Knowledge of how professional skills apply across different organisational levels.
Demonstrable experience facilitating skills-based training or workshop-based learning to professional or corporate audiences.
Proven ability to deliver engaging learning experiences across both face-to-face and virtual environments.
Experience working with employers or corporate clients in a delivery or advisory capacity.
Track record of using data, diagnostics, or assessment outputs to inform and personalize delivery.
Background in professional skills development, business education, leadership & management, or corporate training.
Confident and credible delivering in corporate and client-site environments as well as training centres.
Ability to interpret behavioural diagnostic data and translate it into practical facilitation adjustments.
Proficient with virtual delivery platforms (Teams, Zoom), learning management systems, and digital content tools.
Strong skills in Microsoft Office suite, with the ability to create visually engaging session materials.
Exceptional communication and presentation skills.
Commercial awareness – understands how professional skills delivery creates value for employer clients.
Creative and resourceful – brings energy, ideas, and a willingness to experiment.
Self-motivated with the discipline to manage a demanding delivery schedule.
Collaborative by nature – works effectively across regions, functions, and with external stakeholders.
Committed to continuous improvement in own practice, seeking feedback and acting on it.

Skills

Facilitation
Adult learning principles
Experiential learning methodologies
Facilitation techniques
Professional skills application
Virtual delivery platforms (Teams, Zoom)
Learning management systems
Digital content tools
Microsoft Office suite
Communication
Presentation skills
Commercial awareness
Apprenticeship delivery
Learning design
Curriculum development
Programme innovation

Location

Work Type

In-person
Virtual
Client-site

Experience Level

Early career professionals
Experienced professionals
Senior leaders

Education Level

Level 3 Award in Education and Training
Level 4 Certificate in Education and Training
Level 5 teaching or training qualification

Salary/Compensations

Competitive salary with performance-related progression opportunities

Benefits

Professional development budget for continuous learning and industry engagement
Comprehensive benefits package including pension, healthcare and training opportunities

About the Company

First Intuition is the UK’s leading provider of accountancy training, supporting over 10,000 students annually.
SkillsLab represents First Intuition’s strategic expansion into professional skills development beyond technical accountancy training.
SkillsLab aims to grow from £3M to £12M+ by 2030, with external client revenue as a key growth driver.
SkillsLab delivers a structured curriculum across six professional skills domains, using a blended model that combines facilitated sessions, coached workplace application, and self-directed learning.
Programmes serve learners from Level 3 through to Level 7, personalized through behavioural diagnostics.