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About the Role

The Cyber Incident Response and Management team provides a globally coordinated response capability for information security events and incidents that may impact the Bank’s information and systems or have privacy implications. The Senior Incident Manager coordinates response and recovery activities from information security incidents, collaborates with appropriate response teams, assists in determining root causes, and works with stakeholders to remediate control gaps. This role requires critical thinking, an investigative mindset, and effective communication skills. It is a high-visibility role with global interaction, including providing updates to executives and senior leadership. The Senior Incident Manager will also lead, mentor, and challenge other associates on the team.

Responsibilities

Establish oversight of information security events and cyber incidents.
Communicate analysis, containment, and remediation efforts to business partners.
Maintain cyber incident response and recovery plans.
Escalate issues to management in a timely manner with appropriate information regarding severity, exposure, and action items.
Provide status updates and post-incident findings for executives and stakeholders in non-technical terms.
Brief and recommend actions to executive leadership on events and incidents.

Requirements

Proven experience handling Information Security related events and incidents.
Experience in an operations focused role with an emphasis on cyber incident response.
Demonstrable experience in the coordination of containment activities related to cyber security incidents.
Familiarity with security vulnerabilities exploits and APT tools, techniques, and procedures.
Familiarity with network security vulnerabilities, exploits, malware, and digital forensics is desirable.
An excellent verbal and written communicator who can adapt to their audience.
Decisive and can make difficult decisions in a high-pressure environment.
Exercise independent judgment in methods, techniques, and evaluation criteria for obtaining results.
Able to handle multiple competing priorities in a fast-paced environment.
Able to act without causing an undue delay.
Supportive and can work well as part of a team as well as independently.
Ability to remain calm under pressure.
Ability to work in a strong team-oriented environment with a sense of urgency and resilience.
Must be able to think outside the box and develop solutions to accomplish seemingly impossible tasks whilst remaining risk and objective focused, with an investigative mindset.

Skills

Critical thinking
Investigative mindset
Effective written communication
Effective verbal communication
Risk management
Coordination of containment activities
Security vulnerabilities exploits
APT tools, techniques, and procedures
Network security vulnerabilities
Exploits
Malware
Digital forensics
Adaptability in communication
Decision making
Independent judgment
Prioritization
Teamwork
Calmness under pressure
Urgency
Resilience
Problem-solving

Location

Global

Work Type

Full-time
38 hours per week
Wednesday to Saturday
9:00 AM to 7:30 PM AEST

Experience Level

Senior

Education Level

Security+ or equivalent certification

Benefits

Affordable, competitive and flexible benefits

About the Company

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We drive Responsible Growth and deliver for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
We value the unique perspectives individuals bring from all backgrounds and career paths.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.