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About the Role
Zen Educate is seeking a Product Operations Manager to architect and build the operational system behind the product development lifecycle. This role focuses on creating a high-velocity, Mission-based operating model to drive better PDLC outcomes for schools and educators, emphasizing reduced friction and commercial/human impact.
Responsibilities
- Own and refine the Mission-based deployment model, ensuring teams move from 'Pitch' to 'Launch' with autonomy and minimal bloat.
- Manage the 'Single Front Door' by running weekly Triage sessions, framing requests as clear Missions with business cases for the Investment Committee.
- Maintain the central dashboard of core metrics (HUD) for self-serve access by Product Managers to prove Mission impact.
- Refine 'Mission Control' and 'Waypoints' rituals to establish a clear rhythm of progress without excessive meetings.
- Act as operational glue, collaborating with Design, Engineering, and Growth for smooth product launches and cross-functional alignment.
- Deliver the 'Weekly Pulse' to inform the wider company about product progress.
Requirements
- 5+ years in Product Operations, Product Management, or Business Operations with experience scaling systems.
- Experience navigating the 'messy middle' of a fast-growing company (Series B/C/D).
- Comfort working with BI systems and product analytics to translate data into strategic narratives.
- Proven track record in optimizing development lifecycles and managing a modern product tech stack.
- Demonstrated ability to simplify complex systems for diverse teams.
Skills
- Systems Thinking
- Pragmatic Mediation
- Outcome-Obsessed Approach
- Data Literacy
- Change Management
- Communication
Location
- London HQ (Oval)
Work Type
- Hybrid (3 days in office)
- Full-time
Experience Level
- 5+ years
Salary/Compensations
- Competitive salary and stock options
Benefits
- Work that directly improves children's futures
- 25 days holiday plus bank holidays
- A culture that values clarity, pace, and sustainability alongside human kindness
About the Company
- Zen Educate's vision is to ensure every child has a better start toward the best possible future by improving the education system through technology.
- The company helps schools save money, assists educators in finding suitable work, and builds a better-educated society.
- Zen Educate has already helped schools save over £40 million and is scaling rapidly in the UK and US.