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About the Role
Help maintain and improve the firm’s operational resilience program, ensuring critical business services can withstand and recover from disruption. This role involves working with business service owners to identify critical services, assess risks, and coordinate testing exercises.
Responsibilities
- Maintain and improve the firm’s operational resilience program, including processes and procedures.
- Work with business service owners to identify important and critical business services and keep related inventories and documentation current.
- Define how long important and critical services can be disrupted before causing unacceptable harm and review their recovery objectives.
- Document the employees, processes, technology, data, facilities, and external providers needed to deliver important and critical business services.
- Assess services for weaknesses, including single points of failure, dependency risks, and other vulnerabilities.
- Track actions to address identified weaknesses and report on progress, resilience gaps, and emerging risks.
- Plan and coordinate exercises that test how important and critical business services would respond to severe but realistic disruptions.
- Record lessons from exercises, assessments, and monitor follow-up actions through completion.
- Prepare resilience metrics and reports for management, regulators, auditors, and governance committees.
- Work across business, technology, risk, compliance, and third-party risk management teams as the organization’s operational resilience subject-matter expert.
- Be available outside of traditional business hours for incident response and crisis management.
- Carry out other duties as assigned.
- Understand the regulatory obligations of the firm and abide by regulated entity requirements and JHI policies applicable for your role.
Requirements
- Working knowledge of operational resilience regulatory frameworks and guidance issued by global regulators and industry bodies.
- Experience supporting compliance with resilience-related requirements across multiple jurisdictions.
- Strong understanding of operational resilience, business continuity, and risk management principles, including relevant regulatory requirements and industry best practices.
- Knowledge and experience to assess emerging business risks, regulatory developments, and industry trends, and recommend appropriate resilience and risk mitigation approaches.
- Proven ability to build effective relationships and communicate with stakeholders at all levels of the organization.
- Strong written and verbal communication skills, with the ability to clearly explain resilience, continuity, and risk concepts to both technical and non-technical audiences.
- Excellent interpersonal and collaboration skills, with the ability to work effectively across business, technology, risk, compliance, and third-party teams.
- Strong organizational, planning, and prioritization skills, with the ability to manage multiple initiatives simultaneously.
- Self-motivated and dependable, with a proactive approach and the ability to work independently with limited supervision.
- Strong analytical skills, including the ability to gather, interpret, and present data to support decision-making and reporting.
- Ability to work effectively under pressure and deliver high-quality work within established deadlines.
- Adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities.
- Understand the regulatory obligations of the firm and abide by regulated entity requirements and JHI policies applicable for your role.
Skills
- Operational resilience regulatory frameworks
- Business continuity
- Risk management principles
- Relationship building
- Stakeholder communication
- Written communication
- Verbal communication
- Interpersonal skills
- Collaboration
- Organizational skills
- Planning skills
- Prioritization skills
- Analytical skills
- Data interpretation
- Data presentation
- Working under pressure
- Meeting deadlines
- Understanding of financial services regulatory environment
- Professional certification in Business Continuity, Operational Resilience, Risk Management (desirable)
- Familiarity with industry standards, frameworks, and best practices (e.g., ISO 22301, ISO 27001, NIST, COBIT)
- Experience supporting operational resilience, business continuity, operational risk, technology risk, or third-party risk management programs
- Experience preparing management information, governance reporting, or regulatory documentation
- Proficiency with data analysis and visualization tools (e.g., Power BI)
Location
- Hybrid
Work Type
- Hybrid working
- On-call
Experience Level
- Not specified
Education Level
- Bachelor's degree in Business, Risk Management, Finance, Information Technology, or a related discipline (preferred)
Salary/Compensations
- Position may be eligible to receive an annual discretionary bonus award from the profit pool.
Benefits
- Hybrid working and reasonable accommodations
- Generous Holiday policies
- Excellent Health and Wellbeing benefits including corporate membership to Wellhub
- Paid volunteer time
- Support to grow through professional development courses, tuition/qualification reimbursement and more
- Maternal/paternal leave benefits and family services
- All employee events including networking opportunities and social activities
- Lunch allowance for use within our subsidized onsite canteen
- Competitive compensation
- Pension/retirement plans
- Various health, wellbeing and lifestyle benefits
About the Company
- A career at Janus Henderson is about investing in a brighter future together.
- Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service.
- Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust.
Equal Opportunity
- Janus Henderson Investors is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
- We're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds.
- Don’t worry if you don’t think you tick every box, we still want to hear from you!
- We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment.
- If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at recruiter@janushenderson.com.