Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this VAS Business Intelligence Engineer role.

Rezi rewrites your resume against AppLogic Networks's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the VAS Business Intelligence Engineer posting at AppLogic Networks — free, in seconds.

About the Role

As a VAS Business Intelligence (BI) Engineer, you will operate database clusters and design analytical reports for AppLogic Networks' key accounts. You will collaborate with business teams to create and update BI reports, monitor database health, and perform daily data center operations. Your role involves troubleshooting issues in a high-availability production environment and communicating status updates to customers.

Responsibilities

Develop and maintain dashboards using tools such as Superset and Tableau.
Build dashboards for traffic, application performance, QoE, regional, subscriber, and service-level analysis.
Identify trends, anomalies, and performance degradation using data.
Improve existing dashboards and develop new analytical reports based on customer requirements.
Identify opportunities to automate repetitive analytical tasks.
Work directly with customer Network Operations, Engineering, and business teams.
Communicate technical findings and recommendations clearly to customers.
Collaborate with Customer Support, Engineering, Product Management, and other internal teams.
Act as a technical bridge between customers and AppLogic Networks.
Conduct daily health checks on applicable AppLogic Networks systems.
Provide a status report on applicable AppLogic Networks systems.
Recommend policy or ruleset changes for the deployed AppLogic Networks solution.
Assist with the implementation of recommended policy or ruleset changes.
Recommend system configuration changes to optimize the deployed AppLogic Networks solution.
Assist with the implementation of recommended configuration changes approved by the End User.
Remediate identified issues with the deployed AppLogic Networks solution.
Perform trend analysis of the diagnostics of the deployed AppLogic Networks solution.
Coordinate communications and prioritization of activities between End User operations personnel and AppLogic Networks Customer Support during the investigation of Priority 1 (P1) Support and Maintenance Services cases.
Maintain AppLogic Networks documentation, i.e. Low Level Design (LLD), up to date.
Maintain an inventory of the AppLogic Networks products comprising the deployed solution.
Provide information about the capabilities and features of the AppLogic Networks solution and operating best practices.

Requirements

Strong understanding of IP networking, TCP/IP protocols, and data communication technologies across wireline networks (Cable, DSL, FTTH) and/or wireless networks (Satellite, Wi-Fi, LTE, 4G, and 5G).
Hands-on experience with Linux/Unix environments, SQL, relational databases, and database operations and optimization using platforms such as Vertica, Microsoft SQL Server, and Oracle Database.
Experience in data mining, ETL processes, and handling large-scale, complex datasets within telecom environments.
Strong troubleshooting, analytical, and problem-solving skills.
Ability to communicate technical issues effectively to customers and internal engineering teams.
Experience in one or more of the following areas: Telecom/ISP/Network Operator environment, Network Operations and Monitoring; Application Performance and QoE, Network Traffic Analysis, DPI/Network Intelligence; Database Operations, BI/Data Analytics (Tableau or Superset); Network packet analysis (Wireshark/tcpdump); Scripting (Python/Bash).
Experience working with Tier-1 telecommunications service providers, with exposure to 4G/5G, FTTH, or other telecom network technologies.
Proficiency in Python-based data analysis and scripting, with experience in Vertica or similar analytical database platforms.
Familiarity with REST APIs, JSON, and web technologies.
Experience with containerization, virtualization, and cloud environments, including Docker, Kubernetes, VMware, KVM, AWS, or equivalent technologies.
Knowledge of network monitoring and performance management tools such as SNMP, MRTG, PRTG, or similar solutions.
Understanding of ITIL, incident management, and change management practices.
Strong English communication skills.
Ability to collaborate effectively with globally distributed engineering teams.
Bachelor's Degree (STEM) or equivalent experience.
5+ years experience in relevant technical domain.
Experience in customer facing roles.

Skills

Superset
Tableau
Linux/Unix
SQL
Relational Databases
Vertica
Microsoft SQL Server
Oracle Database
Data Mining
ETL
Troubleshooting
Analytical Skills
Problem-Solving
Python
Bash
Wireshark
tcpdump
REST APIs
JSON
Web Technologies
Docker
Kubernetes
VMware
KVM
AWS
SNMP
MRTG
PRTG
ITIL
Incident Management
Change Management

Work Type

Office Environment

Experience Level

5+ years experience in relevant technical domain
Experience in customer facing roles

Education Level

Bachelor's Degree (STEM) or equivalent experience

About the Company

AppLogic Networks powers the networks behind AI and the critical applications people rely on every day.
We help network owners, service providers, and Enterprises understand how applications perform, how users experience them, and where action is needed to improve quality, efficiency, security, and profitability.
Our software combines application intelligence, experience visibility, contextual insights, and real-time control to help customers elevate observability and do more with the networks they already run.
As AI reshapes how the world works, connects, and communicates, AppLogic Networks helps ensure modern applications run smoothly across any network, from the consumer edge to the data center.
Join our team and help build the software that makes networks smarter, more adaptive, and ready for what comes next.