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About the Role
IGT delivers thrilling, responsible, and unforgettable gaming experiences across various platforms, powered by world-class content and a collaborative culture. Join a team shaping the future of entertainment.
Responsibilities
- Regularly assembles, tests, diagnoses, and repairs complex mechanical and electrical assemblies to the component level.
- Inspects and evaluates returned parts/equipment to determine status for warranty, scrap, repair, or vendor refurbishment.
- Tests and documents vendor refurbished parts/equipment for malfunctions prior to field release.
- Recommends inventory levels and controls.
- Loads software for spare parts and product requests.
- Maintains a clean work environment.
- Reports sales return and return merchandise authorization.
- Follows specific detailed procedures and safety policies.
- Performs closing duties with cross-functional teams.
- Assists in training less experienced team members.
- Performs other related duties as assigned.
Requirements
- 2-5+ years of experience in a repair workshop environment; industry experience is of significant interest.
- Good understanding of electro-mechanical systems and computing environment.
- Proficient technical knowledge with the ability to troubleshoot and resolve hardware and software issues.
- Proficient communication, analytical, and problem-solving skills with keen attention to detail.
- Demonstrated ability to utilize hand and power tools and soldering equipment.
- Some knowledge of Company products and associated manufacturing processes.
- Demonstrated proficiency with Microsoft Office applications.
- Proficient understanding of technical and software component issues.
- Some technical training.
Skills
- Microsoft Office applications
- Troubleshooting hardware and software issues
- Utilizing hand and power tools
- Soldering
Experience Level
- 2-5+ years
Education Level
- High School diploma
Benefits
- 401(k) savings plan with company contributions
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- Paid time off
- Tuition reimbursement
- Wellness programs
About the Company
- IGT is the global leader in gaming.
- For more information, please visit www.igt.com.
Equal Opportunity
- IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve and to fostering an inclusive environment where all employees feel valued, respected, and engaged.
- IGT is an equal opportunity employer and provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.