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About the Role

Handle primary and excess cyber, technology errors and omissions, and miscellaneous errors and omissions claims from inception to conclusion. This role supports the management liability and specialty lines of business, including errors and omissions, directors and officers, and employment practices liability. You will investigate, evaluate, and negotiate claims to successful resolution, collaborating with business partners on claims and policy wording, and maintaining relationships with customers and business partners.

Responsibilities

Investigates and evaluates coverage, liability, and damages to set an appropriate claim strategy, settlement, and file reserves within approved claims authority.
Analyzes coverage and provides comprehensive coverage analysis and claim resolution strategies.
Provides timely and appropriate evaluation of claims to identify and manage reserves in compliance with company standards.
Delivers outstanding customer service and satisfaction through effective interactions with insured, agents, and legal counsel.
Provides feedback on claim trends and development.
Provides input to underwriters on review of potential and existing insured’s claim experience.
May assist in the development, coaching, training, and mentoring of individual team members.
May act as a subject matter authority in a specific line of business or risk.
Maintains current knowledge of applicable lines of insurance, insurance regulations, court decisions which may impact the claims function, current guidelines, and policy changes and modifications.
Contributes to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives.
May perform other responsibilities as assigned.

Requirements

Claims handling experience typically acquired through three to five years of experience.
Prior experience in directing defense counsel required.
Specific experience in a particular line of business and/or additional education may be required.
Demonstrates aptitude in evaluating, analyzing, and interpreting information.
Demonstrable expertise in specific line of business.
Excellent analytical skills.
Excellent written and verbal communication skills.
Ability to multi-task.
Excellent time management and organizational skills.
Ability to work independently.
Ability to effectively and efficiently manage all responsibilities.
Ability to direct attorneys in claims and litigation management.
Regularly and consistently demonstrates the Nationwide Values.
A valid credit check and/or background check will be required as part of the selection process.

Skills

Evaluating, analyzing, and interpreting information
Specific line of business expertise
Analytical skills
Written communication skills
Verbal communication skills
Multi-tasking
Time management
Organizational skills
Independent work
Claims and litigation management

Location

Remote

Work Type

Full-time

Experience Level

3-5 years of claims handling experience

Education Level

College degree preferred
Juris Doctorate desired

Salary/Compensations

$88,000.00 - $132,000.00

Benefits

Medical/dental/vision
Life insurance
Short and long term disability coverage
Paid time off (minimum 18 days per year)
Nine paid holidays
8 hours of Lifetime paid time off
8 hours of Unity Day paid time off
401(k) with company match
Company-paid pension plan
Business casual attire

About the Company

Nationwide is a Fortune 100 company with nearly $70 billion in annual sales.
At Nationwide®, 'on your side' goes beyond just words.
Our customers and partners are at the center of everything we do.
We are looking for associates who are passionate about delivering extraordinary care.

Equal Opportunity

Nationwide is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged.
Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.