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About the Role
As Group Insurance Manager, you will hold primary accountability for the placement of all insurance across The Living Company, from the general insurance program through to workers' compensation. This is a highly visible, relationship-driven role where you will own the broker relationship, manage general insurance claims, and work closely with Treasury and community finance teams. You will also engage directly with residents, resident committees, and loss adjusters, reporting to governance bodies.
Responsibilities
- Owning the annual renewal process for general insurance and workers’ compensation, from market review and broker engagement through to final placement
- Managing brokerage arrangements and advising on insurance aspects of acquisitions, divestments, development activity and commercial agreements
- Owning the premium allocation methodology and working with Treasury to secure premium funding across funds, managers and sites
- Overseeing general insurance claims end-to-end, including site visits, loss adjuster meetings and claims trend reviews
- Leading the property valuation and business interruption programme, and closing out underinsurance risk
- Engaging residents and resident committees across Seniors Living, and reporting to the Board Risk Committee and Aveo Home Care Services Board
Requirements
- Minimum 7 years’ experience in insurance management, broking or a similar role within a corporate or insurance environment
- Demonstrated experience managing group insurance programmes, including general insurance and workers’ compensation placement and renewals across multi-entity portfolios
- Proven experience in end-to-end claims management, working with brokers, insurers and legal advisers
- Strong understanding of premium allocation and cost management across complex portfolios
- Excellent communication and stakeholder skills, with the ability to translate technical insurance matters into clear language for residents and senior leaders alike
Skills
- Insurance management
- Broking
- General insurance placement
- Workers' compensation placement
- Claims management
- Premium allocation
- Cost management
- Stakeholder management
- Communication
Location
- Sydney CBD
Work Type
- Full-Time
- On-Site (5 Days)
Experience Level
- 7+ years
Education Level
- Undergraduate degree in insurance, business, risk, accounting, finance or a related discipline
- Professional certification in insurance or risk (e.g. ANZIIF) highly regarded
- Experience in retirement living, aged care, student accommodation or real estate highly regarded
Benefits
- Competitive rewards
- Recognition programs
- Lifestyle benefits
About the Company
- Founded in 2013 as Scape Australia, leaders in student housing, we’ve since grown into a vertically integrated living platform known as The Living Company; managing $18B in assets across Student Living (Scape), Rent to Live – Affordable Housing (RTL Co.), and Retirement Living (Aveo); spanning site origination, investment, planning, design, development, construction, and operations.
- The Living Company is reshaping the way Australians live by delivering sustainable, community-driven, and high-quality spaces across the country.
Equal Opportunity
- At The Living Company, we honour and welcome the rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone’s voice is heard and celebrated.