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About the Role
Abby Care is seeking a high-ownership, execution-driven Senior Product Manager to build the next generation of clinical and care delivery systems. This role involves owning the product experience for RN case managers, caregivers, and clinical operations teams, thriving in ambiguity and regulated environments, and driving momentum across engineering, clinical, and operations teams. You will partner closely with clinical leadership to improve care quality, clinical outcomes, and operational efficiency, owning complex, clinically critical product areas end-to-end.
Responsibilities
- Lead the strategic design, iteration, and execution of AI-powered products focused on care plan personalization, clinical assessment automation, and proactive clinical interventions.
- Take full ownership of complex, clinically critical product areas, from problem discovery and PRDs through delivery, launch, and iteration.
- Be accountable for real-world clinical outcomes and care delivery quality.
- Partner deeply with clinicians, caregivers, and compliance teams to understand care delivery workflows and translate them into intuitive, reliable, and scalable product experiences.
- Collaborate with providers, payors, regulators, and internal clinical leaders to develop systems where AI models evaluate care delivery against established clinical protocols.
- Act as a senior leader in setting a high standard for product clarity, judgment, and craft.
- Mentor peers, inspire cross-functional collaboration, and elevate product decision-making and shipping processes.
Requirements
- 6+ years of professional experience as a Product Manager.
- Strong track record building and shipping AI-powered products, including experience with LLMs, generative AI, or intelligent automation systems.
- Demonstrated history of owning, shipping, and scaling highly impactful products end-to-end across web and mobile.
- Strong ability to distill complex, scattered inputs into clear, well-prioritized roadmaps and requirements.
- Excellent written and verbal communication, including producing clear, structured, and actionable PRDs.
- Experience building complex workflow products or data-heavy systems in healthcare, highly regulated environments, or fast-moving startups.
- Prior clinical AI product experience is a plus, not a strict requirement.
- Prior experience with clinical AI product development for clinical care delivery, care plan development, or clinical decision support is a bonus.
- Direct experience with clinical product development where AI models are used to evaluate care delivery against clinical protocols is a bonus.
- Understanding of clinical workflows, EMR systems, care management, or healthcare operations is a bonus.
- Deep experience navigating HIPAA, payer requirements, or other healthcare compliance frameworks is a bonus.
Skills
- AI-Native Clinical Products
- End-to-End Product Execution
- Translating Real-World Clinical Workflows
- Innovating Alongside the Care Ecosystem
- Raising the Bar for Product Thinking
- AI Product Expertise
- LLMs
- Generative AI
- Intelligent Automation Systems
- Execution & Communication
- Product Clarity
- Product Judgment
- Product Craft
- Clinical AI Product Experience
- Clinical Protocol Expertise
- Healthcare Domain Knowledge
- Regulated Environment Expertise
Location
- San Francisco, CA
Work Type
- Full-time
- Hybrid
Experience Level
- Senior
Benefits
- Competitive compensation packages
- Comprehensive health coverage (medical, dental, vision)
- PPO with $0 deductible
- Company-funded HSA
- Employer-paid life and disability insurance
- Generous paid time off
- 10 paid company holidays
- HSA contributions
- Optional FSA
- Commuter benefits
- Full coverage of all 401(k) account fees
- Up to 10 weeks of paid parental leave
About the Company
- Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America.
- We believe families are the largest untapped caregiving workforce and technology can empower them to deliver better care.
- Our platform combines clinical oversight with AI to train, enable, and support family caregivers.
- We partner with health plans, providers, and community organizations, backed by top VCs.
- Our vision is for family-led care to be a core part of the healthcare system.
Equal Opportunity
- Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
- Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including Fair Chance laws.
- Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills, but all hiring decisions involve final human review and input.