Senior Applied AI Engineer at Abby Care | CA, US | Rezi

Senior Applied AI Engineer at Abby Care

Senior Applied AI Engineer

Abby Care · CA, US

3 weeks ago

Senior Applied AI Engineer

Abby Care · CA, US

24 days ago
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About the Role

Abby Care is building an AI-native operating system for home care, managing the full lifecycle from intake through care delivery, billing, and compliance. As we expand our capacity, we are seeking a Senior Applied AI Engineer to design and build production AI systems that automate complex healthcare workflows. You will own major initiatives from problem definition through production deployment and measurable impact, working closely with cross-functional teams to ensure systems reflect real-world workflows and produce meaningful outcomes.

Responsibilities

  • Own high-impact AI systems end to end, leading initiatives from workflow discovery and technical design through production deployment, iteration, and measurable business or care outcomes.
  • Build reliable agents and copilots by developing systems that reason over structured and unstructured data, use internal tools, and execute multi-step workflows across intake, care delivery, billing, and operations.
  • Engineer for real-world complexity by designing systems that handle incomplete information, conflicting evidence, changing requirements, and operational edge cases using models, retrieval, rules, state machines, and human oversight.
  • Build rigorous evaluation and monitoring processes, including representative datasets, evaluation harnesses, production tracing, confidence-based escalation, and systematic error-analysis.
  • Integrate AI into complete workflows by partnering with Product, Design, Clinical, Operations, Analytics, Platform, and System of Record engineers.
  • Raise the technical bar by contributing reusable platform capabilities, shaping architectural decisions, mentoring engineers, and improving Applied AI system development and operation.

Requirements

  • 5+ years of professional software engineering, machine learning, or Applied AI experience.
  • Experience building and operating AI- or machine-learning-powered systems in production.
  • Strong hands-on experience with language models, retrieval systems, structured generation, model APIs, or agent architectures.
  • Strong software engineering fundamentals, including backend systems, APIs, data modeling, testing, and observability.
  • Experience designing evaluations and analyzing the behavior of probabilistic systems.
  • Demonstrated ability to take ownership of ambiguous, cross-functional problems and drive them through implementation and iteration.
  • Strong judgment about where AI is appropriate and where deterministic approaches or human review are required.
  • Ability to communicate complex technical concepts clearly to technical and nontechnical partners.
  • Experience mentoring engineers, leading technically complex projects, or influencing architectural decisions.
  • Must reside in or be willing to permanently relocate to the San Francisco Bay Area.

Skills

  • Language models
  • Retrieval systems
  • Structured generation
  • Model APIs
  • Agent architectures
  • Backend systems
  • APIs
  • Data modeling
  • Testing
  • Observability
  • Evaluation design
  • Probabilistic systems analysis
  • Model fine-tuning
  • Post-training
  • Reinforcement learning
  • Synthetic data generation
  • Multimodal models
  • Document intelligence
  • Knowledge graphs
  • Ontologies
  • Workflow engines
  • State machines

Location

  • San Francisco, California

Work Type

  • Full-time
  • Hybrid

Experience Level

  • Senior

Benefits

  • Competitive compensation packages
  • Comprehensive health coverage (medical, dental, vision)
  • Generous paid time off
  • 10 paid company holidays
  • Financial savings benefits (HSA contributions, optional FSA, commuter benefits)
  • Full coverage of all 401(k) account fees
  • Paid parental leave

About the Company

  • Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America.
  • We believe families are the largest untapped caregiving workforce and technology can empower them to deliver better care.
  • Our platform combines clinical oversight with AI to train, enable, and support family caregivers, improving outcomes and transparency.
  • We partner with leading health plans, providers, and community organizations and are backed by top VCs.
  • Our values include Families First, Urgency with Precision, Relentlessly Resourceful, Purpose with Positivity, and Driven to Redefine What’s Possible.

Equal Opportunity

  • Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
  • Reasonable accommodation is available for individuals with disabilities during the application or hiring process.
  • Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including Fair Chance laws.
  • We are an E-Verify participating company.