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About the Role
Abby Care is seeking an Applied AI Engineer to build AI-powered products and workflow automation. This role involves contributing across the development lifecycle, from understanding workflows to implementing production systems and learning from real-world usage. The ideal candidate is curious, resourceful, and excited by both emerging AI capabilities and rigorous software engineering, aiming to build reliable and useful systems in consequential workflows.
Responsibilities
- Develop AI-powered products and automation, including agents, copilots, and intelligent workflows.
- Build backend services, APIs, data pipelines, integrations, and reusable AI components for production use.
- Create systems to extract, retrieve, and reason over clinical documents, conversations, operational records, and other data.
- Build datasets, measure performance, analyze failures, and improve models, prompts, retrieval, tools, and workflow logic.
- Partner with Product, Design, Clinical, and Operations to understand workflows and iterate based on feedback.
- Write maintainable, well-tested code and help build shared capabilities for orchestration, tool use, structured outputs, monitoring, tracing, and evaluation.
Requirements
- 2+ years of professional software engineering, machine learning, or Applied AI experience, or equivalent demonstrated ability.
- Strong programming skills and software engineering fundamentals.
- Experience building applications using language models, machine-learning models, or modern AI APIs.
- Familiarity with backend development, APIs, data processing, testing, and production software systems.
- Ability to structure ambiguous problems, test assumptions, and iterate based on evidence.
- Interest in building evaluations and understanding why AI systems succeed or fail.
- Strong ownership, curiosity, and willingness to engage directly with users and operational workflows.
- Clear written and verbal communication skills.
- Must reside in or be willing to permanently relocate to the San Francisco Bay Area.
Skills
- Python
- Agent architectures
- Retrieval-augmented generation
- Document intelligence
- Multimodal models
- Structured generation
- Model evaluation
- Monitoring
- Prompt optimization
Location
- San Francisco, California
Work Type
- Full-time
- Hybrid
Experience Level
- 2+ years of professional experience
Salary/Compensations
- Competitive compensation packages
Benefits
- Comprehensive health coverage (medical, dental, vision)
- HSA with $0 deductible PPO option
- Employer-paid life and disability insurance
- Generous paid time off
- 10 paid company holidays
- HSA contributions
- Optional FSA and commuter benefits
- Full coverage of all 401(k) account fees
- Paid parental leave
About the Company
- Abby Care is building the leading AI-native platform for family-led care, addressing the growing care crisis in America.
- The company combines clinical oversight with an AI-powered platform to train, enable, and support family caregivers.
- Abby Care's platform helps health plans and government partners understand, verify, and improve care in the home.
- They partner with leading health plans, providers, and community organizations and are backed by top VCs.
- Abby Care envisions a future where family-led care is a core part of the healthcare system.
Equal Opportunity
- Abby Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis.
- Abby Care considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws.
- Abby Care may use automated decision tools to help match and rank candidate work experience, education and skills, but all hiring decisions involve final human review and input.