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About the Role

As a Senior Director, Solution Area Specialist for AI Business Solutions, you will lead a team of AI workforce solution specialists to help customers improve employee productivity and transform work through Microsoft AI. You will connect customer priorities to practical solutions, guiding them from exploration to adoption and value realization. This role involves working with executives at large, complex customers and coordinating with account teams, engineering, customer success, services, and partners, blending people leadership, strategic sales, partner development, and business management.

Responsibilities

Lead the team in building trusted relationships with customer executives and business decision makers, understanding their priorities, and connecting them to measurable outcomes.
Serve as executive sponsor for priority customers and strategic opportunities, aligning stakeholders, resolving barriers, and advancing customer decisions.
Guide customers from AI exploration toward secure, governed adoption embedded in roles and workflows.
Coach specialists to build business cases, demonstrate value, address governance and change-management needs, and define measures of success.
Help customers realize value from Microsoft 365, Copilot, Copilot Studio, agents, and related secure AI productivity solutions.
Set clear objectives, expectations, and operating rhythms aligned to business priorities.
Coach, develop, and retain a high-performing team, building capabilities in consultative selling, AI fluency, customer engagement, and commercial execution.
Foster an inclusive culture of accountability, collaboration, continuous learning, and customer focus.
Manage performance while investing in each employee's growth and development.
Translate business priorities into customer strategies, qualified pipeline, opportunity plans, and measurable outcomes.
Lead pipeline, forecast, and business reviews, strengthening opportunity qualification, execution, and risk management.
Use customer, market, adoption, and usage insights to prioritize opportunities and guide investment.
Drive sustainable growth, competitive wins, adoption, usage, consumption, and expansion.
Build and manage strategic relationships with large, complex customers and partners, including Global System Integrators.
Coordinate account teams, solution engineering, customer success, services, and partners around clear customer outcomes and ownership.
Bring technical, commercial, adoption, and partner resources into opportunities early, supporting a coordinated path from pursuit through deployment and value realization.
Scale effective customer evidence and repeatable practices across the organization.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR equivalent experience.
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 12+ years experience in technology-related sales or account management OR equivalent experience.
6+ years of solution sales experience.
3+ years of people-management experience, with demonstrated success leading and developing high-performing teams.
Sales-management experience in a leadership capacity within the technology or professional services industry.
Experience in AI and/or SaaS, with a focus on business outcomes and business transformation.
Experience working with and supporting Global System Integrator customers and partners.
Experience managing strategic relationships with large, complex customers and partners.

Skills

AI
SaaS
Business Outcomes
Business Transformation
Solution Sales
People Management
Sales Management
Technology Sales
Account Management
Consultative Selling
AI Fluency
Customer Engagement
Commercial Execution

Location

U.S.

Work Type

Full-time

Experience Level

Senior Director
6+ years experience in technology-related sales or account management
8+ years experience in technology-related sales or account management
12+ years experience in technology-related sales or account management
6+ years of solution sales experience
3+ years of people-management experience
Sales-management experience in a leadership capacity

Education Level

Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field
Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field

Salary/Compensations

USD $133,000 - $222,700 per year (U.S. typical base pay range)
USD $170,300 - $239,800 per year (San Francisco Bay area and New York City metropolitan area)

Benefits

Certain roles may be eligible for benefits and other compensation.

About the Company

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.
As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.