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About the Role
The field Account Manager is responsible for developing, implementing, and executing sales strategies for the Independent channel, growing top-line sales through relationships with existing and potential new independent eye care professional customers. This role is critical in building relationships and bridging communication between external groups and internal management while optimizing sales growth for the channel.
Responsibilities
- Foster strong relationships with and provide ongoing support to existing customers, resulting in loyalty and high customer sales retention.
- Grow sales revenue within the existing customer base through purposeful consultative selling efforts.
- Develop new business with prospective customers.
- Identify areas of improvement to consistently exceed sales quotas.
- Implement and monitor partnership programs with territory-based customers.
- Use competitive knowledge on the independent channel of trade to recommend opportunities to gain market share.
- Liaise between Sales Force and Strategic Partners to maximize opportunities in the field.
- Operate as a lead point of contact for matters specific to assigned customers.
- Conduct trainings with customers for the purpose of maintaining consistent messaging.
- Collaborate on the business management of Strategic Partnerships within the assigned territory.
- Give presentations on enhanced practice management and market trends to doctors and opticians.
- Support promotions (sell in and sell through) to customers by understanding brand and business objectives and incorporating input from Sales, Marketing, and Operations.
- Foster strong relationships and provide ongoing support to key partners from both Alliance and Buying Groups, specifically ADO Practice Solutions.
- Ensure timely and successful delivery of solutions according to customers’ needs and objectives.
- Identify and grow opportunities within the territory and collaborate with sales leadership to ensure growth attainment.
Requirements
- Bachelor’s Degree.
- 5+ years of experience working in an account management function or similar role, preferably in the optical industry.
- Outside sales Territory & Call Cycle Management experience.
- Strong interpersonal skills and high emotional intellect.
- Attention to details including some data analysis.
- Demonstrated ability to think strategically, yet deliver strong execution.
- Strong communication and presentation skills with the ability to interact and negotiate effectively at all levels of the organization as well as with customers.
- Strong initiative and sense of urgency – ability to work within the high expectations of the company, team, and vendor partners.
- Ability to quickly generate and initiate creative solutions to problems as they arise.
- Ability to solve various types of problems that may involve multiple departments within the Company.
- Strong computer skills; Microsoft Office – Excel, Word, PowerPoint, Outlook.
- Willingness to travel and ability to drive a company automobile.
Skills
- Account management
- Optical industry knowledge
- Sales strategy development
- Customer relationship management
- Consultative selling
- Business development
- Sales quota achievement
- Partnership program implementation
- Competitive analysis
- Interpersonal skills
- Emotional intelligence
- Attention to detail
- Data analysis
- Strategic thinking
- Execution
- Communication
- Presentation skills
- Negotiation
- Initiative
- Urgency
- Problem-solving
- Creative solution generation
- Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Location
- FIELD
Work Type
- Full-Time
- Outside sales
Experience Level
- 5+ years of experience
Education Level
- Bachelor’s Degree
- Bachelor’s Degree in Business Management or similar
- Professional outside B2B selling skills in the healthcare arena
Salary/Compensations
- Competitive bonus and/or commission plan
Benefits
- Health care
- Retirement savings
- Paid time off/vacation
- Various employee discounts
About the Company
- Since 1915, Walman Optical has served thousands of independent eye care professionals providing solutions for all of their optical needs.
- Our experienced and knowledgeable team helps businesses grow while providing quality eyewear and unmatched service for an exceptional patient experience.
- With us, you’ll bring our most advanced technology and innovative products to our partners.
- As a division of Walman, our collective mission is to enrich the lives of our customers, employees and the communities we serve through better vision.
- Walman is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions.
- Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Equal Opportunity
- EssilorLuxottica complies with all applicable laws related to the application and hiring process.
- We are an Equal Opportunity Employer.
- All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.
- Native Americans in the US receive preference in accordance with Tribal Law.