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About the Role

We are seeking a highly experienced Salesforce Technical Architect to lead the design, governance, and evolution of scalable, secure, and high-performing Salesforce solutions across our organisation. This is a senior leadership role where you will own architectural decisions, define technical strategy, and ensure our Salesforce ecosystem aligns with long-term product goals, release commitments, and exceptional end-user experiences. You'll work at the intersection of business and technology, translating complex requirements into elegant, maintainable solutions.

Responsibilities

Lead end-to-end solution architecture across Salesforce Industry Clouds and integrated systems
Define and enforce architectural principles, design patterns, and governance frameworks across the Salesforce estate
Design scalable data models, security architectures (sharing rules, field-level security, Shield), and integration strategies
Make build vs. buy vs. configure recommendations grounded in platform best practices and business value
Architect event-driven and API-led integration solutions (REST, SOAP, Platform Events, Change Data Capture, MuleSoft)
Provide authoritative technical guidance during solution design, proposal development, and delivery phases
Own and maintain architectural documentation, technical diagrams (C4, UML), decision records, and standards
Lead architectural reviews and drive technical debt identification and remediation
Support product and delivery leaders with technical planning, estimation, and risk assessment
Collaborate with cross-functional teams, vendors, and stakeholders to deliver robust, well-governed solutions
Mentor and uplift developers, senior developers, and technical leads on architecture principles, design patterns, and Salesforce best practices
Ensure compliance with internal engineering standards, government regulations, and industry best practices
Champion DevOps maturity — CI/CD pipelines, source control (Salesforce DX, Git), automated testing, and release management
Drive org health, technical hygiene, and platform performance optimisation (governor limits, LDV strategies, async patterns)

Requirements

10+ years of experience in software development or engineering, with 5+ years focused on Salesforce architecture and solution design
Proven experience designing complex integrations (REST, SOAP, middleware/iPaaS, Platform Events)
Strong understanding of Salesforce data architecture, security models, and multi-cloud/multi-org strategies
Experience with Salesforce DX, CI/CD tooling (Copado, Gearset, GitHub Actions, or similar)
Demonstrated ability to create and present architectural documentation and technical diagrams to both technical and non-technical audiences
Excellent analytical, troubleshooting, and problem-solving abilities
Outstanding verbal and written communication skills, with a talent for simplifying complexity
Salesforce Certified Technical Architect (CTA) — or actively pursuing
Application Architect and/or System Architect credentials
Platform Developer II certification
Strong knowledge of MuleSoft, Data Cloud, Einstein AI/GPT, or OmniStudio
Familiarity with Industries clouds
Knowledge of large data volume (LDV) strategies, Shield Platform Encryption, and Event Monitoring
Experience working in government, enterprise, or regulated environments
Exposure to broader cloud platforms (AWS, Azure, GCP)

Skills

Salesforce Industry Clouds
Salesforce architecture
Data models
Security architectures
Integration strategies
REST
SOAP
Platform Events
Change Data Capture
MuleSoft
Salesforce DX
CI/CD
Git
Automated testing
Release management
DevOps
AWS
Azure
GCP
MuleSoft
Data Cloud
Einstein AI/GPT
OmniStudio
Industries clouds
Large data volume (LDV) strategies
Shield Platform Encryption
Event Monitoring

Location

Wellington, New Zealand

Work Type

Full-time

Experience Level

Senior
5+ years focused on Salesforce architecture and solution design
10+ years of experience in software development or engineering

Education Level

Salesforce Certified Technical Architect (CTA)
Application Architect
System Architect
Platform Developer II certification

Benefits

Paid parental leave
24/7 Employee Assistance Programme (DataCare)
Ongoing learning, certifications, and career development opportunities
Access to industry-leading learning platforms and future skills training
Recognition programmes that celebrate great work
Great employee discounts and financial wellbeing benefits
Wellbeing support

About the Company

At Datacom, we combine technology, expertise, and talented people to help organisations thrive in a rapidly changing world.
As one of Australasia's leading technology providers, we work with customers across industries to solve real-world problems and deliver meaningful outcomes.
Whether we're supporting governments, enterprise organisations, or growing businesses, we're committed to creating meaningful outcomes for our customers, communities, and each other.
We offer a path to align your career with your lifestyle and your inquisitive nature.
As our Salesforce practice continues to grow, we're creating exciting opportunities for experienced professionals across New Zealand to shape the future of our platform capabilities.
We're passionate about creating a workplace where people feel supported, empowered, and inspired to do their best work.
Whether you're developing new skills, tackling complex challenges, or collaborating with some of the best minds in the industry, you'll be part of a team that values curiosity, innovation, inclusion, and making a genuine difference.