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About the Role

This position is designed for emerging to mid-level Technicians eager to grow their technical acumen while delivering an exceptional customer experience. As part of our junior talent pipeline, you will work closely under the mentorship of senior technicians and leadership to support EV repairs, inspections, and field service operations. The ideal candidate thrives in dynamic, fast-paced environments, possesses strong communication skills, and brings a passion for innovation and adventure.

Responsibilities

Perform or assist with assigned vehicle diagnosis, repairs, installations, and inspections.
Learn to identify and explain the product line, EV framework, tools, and accessories.
Utilize available technical resources and follow repair procedures efficiently without compromising quality or safety.
Conduct road tests on vehicles post-repair to verify repair quality and ensure operational safety.
Assist with day-to-day parts operations, including ordering, receiving, shipping, inventory tracking, and work order/expense reporting.
Maintain proper, detailed technical notes and documentation for all completed and in-process repairs.
Perform duties with high professionalism when interacting with customers, families, third-party affiliates, and suppliers.
Identify process areas for improvement, provide constructive feedback to mentorship leads, and participate in service campaigns or containment initiatives.
Actively engage in required training, stay current on evolving technical skills, and maintain high-quality work with minimal supervision as experience increases.

Requirements

High School Diploma, GED, or recognized equivalency credential preferred.
Minimum age of 21 years old.
Valid driver’s license with a clean driving record.
Ability to drive a non-commercial truck and trailer is preferred.
Proficient with laptops/computers in Windows or Mac environments, as well as work order management systems.
Eagerness to learn, strong organizational skills, time management, and high attention to detail.
Ability to perform physical tasks, including sitting, standing, walking, bending, kneeling, reaching, and lifting up to 50 lbs.
Graduation from an accredited automotive repair school/program is highly preferred.
0–3 years of hands-on experience in an automotive shop or technical environment.
Basic exposure to electric vehicle (EV) / hybrid frameworks, or experience working in fast-paced start-up environments is a plus.
Foundational understanding of basic electricity theory (high voltage vs. low voltage awareness).
Foundational understanding of basic circuit measurement tools (DVOM).
Foundational understanding of introductory exposure to reading electrical schematics.
Familiarity with basic hand and power tools.
Familiarity with entry-level tire repairs.
Familiarity with basic vehicle alignments.
Basic understanding of diagnostic workflows and troubleshooting steps under guidance.

Skills

Communication skills
Technical acumen
Customer experience
Innovation
Adventure
Basic electricity theory
High voltage awareness
Low voltage awareness
Basic circuit measurement tools (DVOM)
Reading electrical schematics
Basic hand tools
Basic power tools
Entry-level tire repairs
Basic vehicle alignments
Diagnostic workflows
Troubleshooting

Location

Local service center
Remote location
Regional locations
Production facilities

Work Type

Standard 40-hour workweek
Potential shifts on weekends, holidays, early mornings, evenings, or overnights
Mobile service
Full-time
Part-time

Experience Level

Emerging to mid-level
Junior talent pipeline
0-3 years of experience
Recent graduates

Education Level

High School Diploma
GED
Accredited automotive repair school/program

Salary/Compensations

$28.13 - $36.27 per hour for New York based applicants
Potential for annual performance bonus

Benefits

Paid vacation
Paid sick leave
Life insurance
Medical insurance
Dental insurance
Vision insurance
Short-term disability insurance
Long-term disability insurance
Rivian’s 401(k) Plan
Employee Stock Purchase Program

About the Company

Rivian is on a mission to keep the world adventurous forever.
We build emissions-free Electric Adventure Vehicles.
We constantly challenge what’s possible, never simply accepting what has always been done.
We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.
Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities.
Candidate Personal Data may be collected, used and disclosed for various purposes including tracking interactions, improving the recruitment process, assessing applicants, conducting checks, establishing employment relationships, complying with legal obligations, recordkeeping, ensuring security, and preventing fraud.
Candidate Personal Data may be shared with internal personnel, Rivian affiliates, and service providers.
Candidate Personal Data may be transferred or stored internationally, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud.
Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications.
AI does not make hiring decisions; all decisions are made by humans.
Participation in AI profile matching is entirely voluntary; candidates can opt out.