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About the Role
FTI Consulting is seeking a Senior Consultant to join our growing Health team in Sydney. This role focuses on hospital operations and improvement, working alongside clinical and operational teams to improve service delivery, operational performance, and outcomes. You will work with clinicians, managers, and executives to understand service operations, identify opportunities, and implement practical improvements, owning defined pieces of work with support from experienced colleagues.
Responsibilities
- Spend time with clinical and operational teams to understand how services run, observe day-to-day processes and identify opportunities for improvement.
- Bring together operational data, staff perspectives and observations to define problems and develop practical recommendations.
- Help teams design, test and implement changes, track results, and establish routines for reviewing performance and following through on actions.
- Facilitate workshops and working sessions that draw on staff expertise, build improvement skills and help teams agree priorities and next steps.
- Take responsibility for defined pieces of project work, shaping the approach, coordinating activities and keeping progress on track.
- Produce clear, well-structured analysis, presentations and reports that support decisions and action.
- Contribute to proposals, case studies and the development of our team's methods and tools.
Requirements
- At least two years (no more than 6 years) of relevant experience in consulting, project delivery, hospital operations or improvement.
- Experience working in or with hospitals is essential, including a practical understanding of clinical and operational service delivery.
- Practical improvement experience: contributing to changes in how services operate, for example in patient flow, access, workforce, capacity, service redesign or operational performance.
- Structured problem-solving: breaking down complex, loosely defined problems, using quantitative and qualitative information, and translating findings into practical action.
- Comfort with ambiguity: finding a way forward when direction or structure isn't clear, adapting as things change, and staying resilient under pressure.
- Influence and relationships: building trust and credibility with clinical and operational teams, listening carefully, working through scepticism and influencing without formal authority.
- Delivery and ownership: taking responsibility for a defined piece of work, managing priorities and following through with appropriate support.
- Clear communication: structuring and writing concise presentations and documents that tell a clear story, and helping groups work through problems and decisions.
- Comfort with data: using operational data in Excel to understand what's happening and support recommendations.
- Curiosity, openness to feedback and a willingness to learn are important.
- A practical, collaborative approach to making improvements in complex health service environments.
- A relevant degree or equivalent professional experience is required.
Skills
- Excel
- Power BI
Location
- Sydney
Work Type
- On client sites (three to four days per week)
- Domestic travel may be required
Experience Level
- Senior Consultant
- 2-6 years of relevant experience
Education Level
- Relevant degree or equivalent professional experience
Salary/Compensations
- $88,000 - $121,000 (inclusive of Superannuation)
About the Company
- FTI Consulting is the leading global expert firm for organizations facing crisis and transformation.
- We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference.
- From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
- At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today.
- From day one, you’ll be an integral part of a focused team where you can make a real impact.
- You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Equal Opportunity
- FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.