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About the Role

As Senior Product Manager for the LSP Platform, you'll own the roadmap for one of Altana's most strategic product areas. You'll work directly with some of the world's largest logistics companies to understand how goods move, where compliance and risk create friction, and how Altana can remove it. Your job is to embed Altana into the daily workflows of LSPs so it works as a native capability. You'll also turn LSPs into multipliers for the Altana network. You'll partner with engineering, design, data science, and our go-to-market teams to ship features that make a measurable difference for customers. You'll be accountable for adoption, usage, and customer outcomes.

Responsibilities

Define the roadmap for Altana's LSP products, balancing near-term customer commitments with long-term platform bets.
Build a deep understanding of LSP business models, operations, and customer relationships across forwarding, brokerage, and carriage, and turn that into clear product priorities.
Set success metrics tied to customer impact, such as fewer holds and detentions, faster clearance, lower compliance cost, and new revenue for LSPs. Track progress against them.
Obsess over the end-user experience of brokers, compliance analysts, and operations teams who work at high volume under time pressure.
Work with our Enterprise and Public Sector product teams so that what shippers submit, what LSPs process, and what governments receive tells a coherent, trusted story.
Spend real time with customers through discovery, design partnerships, pilots, and post-launch feedback. Bring that insight back to the team.
Write clear requirements engineers can build from, and prototype with AI to test ideas before production code is written.

Requirements

Shipped B2B products that customers rely on.
3+ years of product management experience, ideally on data-intensive, API-driven, or workflow products for enterprise customers.
Eager to become a logistics expert.
Love learning how a complex industry really works: the people, the incentives, the systems, and the workarounds nobody writes down.
Ask the next question and the one after that.
Want to be side by side with customers.
Build trust with customers by showing up, listening closely, and coming back with something that works.
Treat customers as partners in building the product.
Own and drive outcomes.
Define success by the difference you make for customers, track it, and keep iterating until the product delivers.
Take ownership and fix things when they aren't working.
Comfortable with using AI in your daily workflow for prototyping and even code contributions.
Understand APIs, EDI, ETL/ELT, JSON, and integration architecture, and can go deep with engineers and customer IT teams.
Hate clunky integrations and high-friction workflows, and believe complex processes can feel simple.

Skills

Product Management
Data-intensive products
API-driven products
Workflow products
Enterprise customers
AI prototyping
APIs
EDI
ETL/ELT
JSON
Integration architecture

Location

Brooklyn, NY
Boston, MA
Washington, D.C.

Work Type

Hybrid

Experience Level

Senior

Salary/Compensations

185,000-220,000 USD

Benefits

Competitive equity grants
Discretionary bonus or variable compensation plan
Flexible Time Off (FTO)
14 weeks of paid parental leave for non-birthing, adoptive, and foster parents
Up to 26 weeks of paid parental leave for birthing parents
Full suite of medical, vision, and dental benefits with generous employer contributions
100% employer-paid high deductible health plan for employees
Employer contribution to Health Savings Account (HSA)
Flexible Spending Account (FSA) option
Life, short- and long-term disability, and AD&D insurance coverage at no cost
Guideline 401(k) retirement savings program
Commuter Benefits
Free premium subscription to Calm
Pet Insurance (Wishbone insurance and/or Total Pet vet service and telehealth discount plan)
Employee Assistance Program
Dependent Care FSA

About the Company

Altana is the network for trusted trade.
Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.
Logistics Service Providers (LSPs) sit at the center of global trade. Freight forwarders, customs brokers, carriers, and 3PLs touch millions of shipments and connect shippers, suppliers, and governments.
The LSP Platform team builds the products that enable keeping up with the rapid pace of government regulation, and modernizing the business processes by engaging in Altana's network.
With these tools, LSPs can run a fully agentic, collaborative and cutting edge customs process covering everything needed to screen and clear shipments faster, protect their customers from risk and delays, and offer new trade intelligence services to the shippers they serve.

Equal Opportunity

At Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability.
We’re proud to be an equal opportunity employer and welcome you to join us as you are.
Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate.
We prohibit discrimination and harassment of any type, in any situation.
Offers related to employment at Altana will come from an Altana.ai email address.
We will never ask for payment as part of the interview or onboarding process.