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About the Role
This junior to junior-mid-level Senior Risk Manager position supports the Director of Risk Management, focusing on claims management and data/analytics, while also providing broader support across insurance operations for a diverse property portfolio.
Responsibilities
- Manage a portfolio of claims and litigation matters from initial reporting through resolution, settlement, or closure.
- Coordinate with insurance carriers, brokers, adjusters, third-party administrators, and outside counsel to facilitate effective claims handling and litigation management.
- Maintain litigation and claim trackers, reporting tools, and case files to ensure accurate portfolio visibility and timely reporting.
- Provide insights on open claims, loss experience, and emerging exposures to support insurance program administration, renewals, underwriting submissions, and carrier stewardship activities.
- Implement, maintain, and administer the risk management information system (Origami Risk), ensuring data integrity and timely updates.
- Work with the insurance broker to process acquisitions and dispositions under various insurance policies (NFIP, Environmental, Storage Tank, Bonds).
- Assist with acquisition opportunities by confirming COPE data, exposures, and rates.
- Request and review acquisition due diligence items (loss runs, inspection reports, environmental reports).
- Ensure lender compliance by processing COIs and other document requests in accordance with loan agreement requirements.
- Work with the commercial lease compliance team to track tenant insurance coverage and lease expiration dates across triple-net (NNN) properties by reviewing leases, collecting COIs, and adjusting insurance coverage (contingent or primary).
- Maintain an organized digital filing system of insurance policies, endorsements, binders, quotes, COIs, claims, SOV, etc.
Requirements
- Bachelor's degree preferred.
- Exposure to commercial general liability, property, environmental, or other insurance claim types.
- Approximately 5 years of experience in claims management, litigation support, insurance, legal operations, risk management, corporate legal departments, law firms, or related fields.
- Experience managing or coordinating insurance claims and litigation matters with increasing levels of responsibility.
- Strong analytical and problem-solving skills with the ability to assess risk and support business decision-making.
- Excellent organizational skills and attention to detail, with the ability to manage multiple matters simultaneously.
- Strong written, verbal, and interpersonal communication skills.
- Ability to work independently while collaborating effectively with a broad range of internal and external stakeholders.
- Proficiency with Microsoft Excel, PowerPoint, and Word.
- Experience within multifamily housing, commercial real estate, property management, or related industries.
- Familiarity with Origami Risk, claims management systems, legal management software, or reporting tools.
- Experience preparing executive-level reporting and litigation summaries.
- Working knowledge of civil litigation processes and legal documentation, including pleadings, discovery requests, subpoenas, releases, and settlement agreements.
Skills
- Claims management
- Litigation support
- Insurance operations
- Data analysis
- Risk management information system (Origami Risk)
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Analytical skills
- Problem-solving skills
- Organizational skills
- Attention to detail
- Communication skills
- Collaboration
Location
- On-site
Work Type
- Full-time
Experience Level
- Junior to junior-mid-level
- Approximately 5 years of experience
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $150,000 - $150,000
Benefits
- Comprehensive medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Fertility benefits
- Wellness resources
- Paid sick time
- Generous paid time off
- Holidays
- Employee Assistance Program (EAP)
- Complimentary Calm app subscription
- Immediate vesting in a 401(k) plan
- Health Savings Account (HSA) options
- Flexible Spending Account (FSA) options
- Commuter benefits
- Employee discount programs
- Paid maternity leave
- Paid paternity leave
- Legal plan options
- Pet insurance coverage
About the Company
- At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact.
- Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Equal Opportunity
- Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
- Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
- California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
- Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.