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About the Role
WGU is seeking a Senior UX Designer to transform complex challenges into intuitive digital experiences. This role is for a designer who thrives on the entire design process, from initial research and concept development to prototyping, testing, and high-fidelity design, utilizing user feedback for rapid decision-making. The team is focusing on significant opportunities to enhance WGU and student experiences, requiring a research-driven, collaborative, and iterative approach to shape new offerings and improve existing features.
Responsibilities
- Lead UX and UI design for new and existing web experiences, from early concepts and rough designs through prototypes and high-fidelity solutions.
- Conduct early user research to understand problems, uncover user needs, and inform design direction.
- Rapidly prototype and test different design approaches with users, incorporating feedback into subsequent iterations.
- Create user-centered designs in Figma for web experiences across mobile and desktop.
- Partner with web operations, testing, creative, marketing, WGU colleges, and corporate teams to develop experiences, tests, and personalizations.
- Apply accessibility, UX/UI, and mobile-first design best practices, maintaining current knowledge of accessibility standards.
- Present designs to stakeholders, guide design decisions, and collaborate across teams to move work forward.
Requirements
- 4+ years of experience with UX design.
- 4+ years of experience with design software such as Figma.
- Strong experience designing and working through rough concepts to high-fidelity designs.
- Experience conducting user research, testing designs, and working through prototypes with users.
- Demonstrated understanding of UX and UI standards, mobile web design, accessibility, and user-centered design.
- A portfolio demonstrating relevant UX/UI design work.
- Provide a portfolio link with your application.
- Meet virtually with the hiring manager.
- Participate in an additional virtual interview round with the team.
- Attend an onsite interview and walk through work you have completed with a small group.
- WGU is not able to provide visa sponsorship for this role.
- This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year).
- Additional travel may include conferences, visits to company locations, and other business-related events as needed.
- Additional travel may be assigned as needed to support business requirements.
Skills
- UX design
- Figma
- UX/UI design
- Mobile web design
- Accessibility
- User-centered design
- CMS systems such as AEM
- AI
Location
- Salt Lake City, Utah
Work Type
- Full-time
- In-office
- Regular
Experience Level
- Senior
- 4+ years of experience with UX design
- 4+ years of experience with design software such as Figma
- 4+ years of in-house or agency experience as a UX/UI designer with a focus on web experiences
Education Level
- Bachelor’s Degree in a related field required
- Relevant professional experience may be considered in lieu of the education requirement
Salary/Compensations
- $118,900.00 - $178,500.00
Benefits
- Bonuses
- Medical, dental, vision, telehealth and mental healthcare
- Health savings account and flexible spending account
- Basic and voluntary life insurance
- Disability coverage
- Accident, critical illness and hospital indemnity supplemental coverages
- Legal and identity theft coverage
- Retirement savings plan
- Wellbeing program
- Discounted WGU tuition
- Flexible paid time off for rest and relaxation with no need for accrual
- Flexible paid sick time with no need for accrual
- 11 paid holidays
- Other paid leaves, including up to 12 weeks of parental leave
About the Company
- Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals.
- The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders.
- Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.