Janitorial Operations Manager at ABM Industries | CA, US | Rezi

Janitorial Operations Manager at ABM Industries

Janitorial Operations Manager

ABM Industries · CA, US

3 weeks ago

Janitorial Operations Manager

ABM Industries · CA, US

24 days ago
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About the Role

ABM is seeking a Janitorial Project Manager to oversee day-to-day operations and administrative activities, ensuring contract compliance. This role involves developing and implementing cost control measures and service standards for assigned buildings.

Responsibilities

  • Establish and maintain strong client relationships.
  • Identify opportunities and lead teams to implement process changes.
  • Promote a strong safety culture and safe work environment.
  • Effectively recruit, manage, and lead professional employees with a focus on continuous improvement.
  • Motivate and develop the team while supporting organizational change.
  • Ensure work assignments and schedules meet department, facility, and contractual needs.
  • Plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
  • Perform quality assurance inspections to ensure standards are met or exceeded.
  • Adapt team and vendor plans and priorities to adapt to operational challenges.
  • Perform time studies to optimize operational tasks, schedules, and staff allocation.
  • Identify opportunities to improve uptime and facility reliability by providing additional or preventative services.
  • Drive performance management through performance reviews, setting clear job expectations, coaching, and directing staff, and using disciplinary action when necessary.
  • Manage special projects and other duties as assigned.
  • Manage a project scheduler/planner and a team of 5 technicians across the assigned area.
  • Oversee all aspects of the client’s facility physical infrastructure.
  • Ensure that all work performed is done to high quality and without impact to internal/external customers.
  • Manage the team including the Planner/Scheduler and Mobile Technicians.
  • Oversee the development and accuracy of site-level operating procedures and other documentation.
  • Supervise and escalate as needed ABM’s response to after-hours emergencies at assigned facilities.
  • Effectively and efficiently manage the operations budget and expenditures of assigned contracts.
  • Manage the complete physical assets pertaining to the Operation and Maintenance of the client infrastructure equipment and systems.
  • Manage the customer relationship and act as the single point-of-contact for all facility-related issues.
  • Manage oversight from preventive maintenance inspections and provide guidance on how to address issues.
  • Ensure technical knowledge of critical electrical and mechanical systems with the ability to prioritize, assign, track, and trend equipment history.
  • Audit all CMMS databases for accuracy and completeness, produce reports as required, control system access and user credentials.
  • Ensure compliance of Customer SLA parameters and Change Control activities.
  • Review and approve all system changes which could impact customer operations.
  • Set, review, and approve employee work schedules.
  • Audit and process employee time and payroll.
  • Ensure projects are completed to the satisfaction of the client, successfully managing budgets/financials, schedules, key performance indicators, and contractual requirements.
  • Ensure that ABM training expectations are met and audit the process monthly.
  • Identify, vet, and approve all sub-contractors who will perform work on-site.
  • Develop PM contract scopes-of-work.
  • Ensure contract terms are fulfilled.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 5 years Management experience.
  • Ability to adjust work schedule as needed to support the operation.
  • Valid state issued driver’s license.

Skills

  • Janitorial experience is a plus
  • BOMI, IFMA, APWA, or similar facility maintenance certifications

Experience Level

  • 5 years Management experience

Education Level

  • Bachelor’s degree or equivalent experience

Salary/Compensations

  • $80-90k/annually

Benefits

  • Comprehensive benefits package
  • Health insurance (medical, dental and vision)
  • 401(k) plan with immediate vesting
  • Short and long-term disability
  • PTO
  • Paid holidays

About the Company

  • ABM is a leading provider of integrated facility solutions.
  • The Company may require that the successful candidate hired for this position be fully-vaccinated for COVID-19, if and to the extent permitted by applicable law. The Company will make exceptions for medical, sincerely held religious belief, or other legally required exceptions.
  • ABM values the rich diversity of its workforce.
  • We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service.
  • ABM Services participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
  • ABM is an E- (Minority / Female / Veteran / Disability / Gender Identity / Sexual Orientation) and is committed to working with and providing reasonable accommodation to individuals with disabilities.
  • ABM does not sell or share your personal information.
  • We collect basic personal details like your name and address, work history, and other employment related personal information.
  • We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.
  • We collect this information in order to process your employment with us.
  • We will keep your information for as long as is required by law.

Equal Opportunity

  • We are an equal opportunity employer and do not discriminate on the basis of classification protected by law, including race, gender, age, sexual orientation, religion, disability, veteran status, or national origin.
  • We also provide reasonable accommodations to applicants and employees with disabilities.
  • If you have a disability and need assistance in completing the employment application, please call 888-328-8606.
  • We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.