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About the Role
You will be the primary technical owner and strategic advisor for RISE with SAP customer cloud landscapes, responsible for stability, governance, and measurable outcomes across the full contract lifecycle.
Responsibilities
- Own end-to-end technical health across customer cloud landscapes, ensuring stability, performance, scalability, and compliance.
- Define architecture roadmaps, governance standards, and best practices aligned to customers' long-term business objectives.
- Identify and manage risks proactively, lead escalations, and coordinate timely resolution across customers and internal teams.
- Lead lifecycle activities including upgrades, migrations, disaster recovery testing, and SAP S/4HANA and Clean Core transformation.
- Drive automation and continuous improvement initiatives that deliver measurable outcomes from customer cloud investments.
Requirements
- Proven SAP technical specialist with a background in cloud landscape ownership and enterprise technical advisory.
- Strong communication skills, a collaborative approach, and creative thinking and learning agility.
- Hands-on SAP Basis expertise in implementation and steady-state operations, including SAP HANA, Unix/Linux, operating systems, databases, and networking.
- Experience advising on cloud architecture and technology roadmaps, with the ability to define governance standards aligned to long-term business objectives.
- Proven ability to manage risk proactively, navigate critical escalations, and build trusted stakeholder relationships across diverse, global teams.
- Experience leading major lifecycle activities including upgrades, migrations, disaster recovery testing, and SAP S/4HANA and Clean Core adoption programmes.
- Practical and accountable approach to AI — integrate AI agents into daily workflows, adopt human–AI collaboration practices, evaluate AI output quality, and engineer effective contextual inputs to drive reliable results.
- Fluency in English is required.
Skills
- SAP Basis
- SAP HANA
- Unix/Linux
- Operating Systems
- Databases
- Networking
- Cloud Architecture
- Technology Roadmaps
- Risk Management
- Escalation Management
- Stakeholder Relationship Management
- Lifecycle Management
- Upgrades
- Migrations
- Disaster Recovery Testing
- SAP S/4HANA
- Clean Core Adoption
- AI Integration
- Human-AI Collaboration
- AI Output Evaluation
- AI Input Engineering
Location
- 0-20% Travel
Work Type
- Full-time
Experience Level
- Senior
Education Level
- SAP or hyperscaler platform certifications are an advantage.
Benefits
- Culture of inclusion
- Focus on health and well-being
- Flexible working models
About the Company
- Enterprise Cloud Services (ECS) is the delivery organization within SAP Global Cloud Operations, responsible for running the RISE with SAP private cloud offering for thousands of enterprise customers worldwide.
- The team is internationally diverse, operates across all major regions, and is built on a culture of deep technical ownership and proactive governance.
- With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
- As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology.
- For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.
Equal Opportunity
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
- Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy and childbirth), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.