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About the Role
As Head of Product, Interfaces at Mercury, you will set the product direction across multiple customer-facing surfaces (Dashboard, Mobile, Command, API/MCP) and lead the Product Managers responsible for them. This role involves building shared capabilities like navigation, tasks, and notifications, with a strong emphasis on leveraging AI to simplify financial work and make it dependable. You will report to the VP of Product, focusing on people development while staying closely involved with customers, prototypes, product decisions, and shipped quality.
Responsibilities
- Set the product direction for Interfaces, connecting various surfaces through a clear customer needs view.
- Lead and develop the PM team, fostering ownership, coaching judgment, and hiring strong talent.
- Shape Mercury’s AI experience by partnering with the Command team to create useful AI-driven products.
- Improve the core product experience to enhance customer understanding of finances and ease of action.
- Build shared capabilities such as navigation, tasks, notifications, and agent interactions to support Mercury teams.
- Integrate quality into product development by collaborating with engineering, design, data, and research partners.
- Design for customer control by making actions understandable, permissions clear, and progress inspectable.
- Connect the portfolio across Mercury by partnering with product teams to integrate capabilities into shared experiences.
- Own tradeoffs, balancing immediate customer needs, new opportunities, and platform investments.
Requirements
- 10+ years of direct product management experience.
- 5+ years leading product managers, including hiring, coaching, org design, and performance management.
- Proven track record of shipping customer-valued products with clear articulation of personal contributions.
- Experience leading PMs and working across multiple teams or a broad product area.
- Enthusiasm for developing people while staying close to the work.
- Excellent product judgment, with a strong sense of design quality, simplicity, and customer experience.
- Substantial practical experience with AI products, including ability to discuss built products, evaluations, failures, and changes.
- Ability to transform ambiguity into clear direction and a sequence of useful releases.
- Strong technical judgment and ability to collaborate with engineers on complex product and platform decisions.
- Experience aligning teams around shared capabilities while remaining responsive to their needs.
- Clear communication skills, confidence in making recommendations, explaining tradeoffs, and challenging assumptions.
- Habit of using customer conversations and product evidence to improve decisions.
- Willingness to own the full outcome, including work outside a narrow product remit.
- High personal work standards and a thoughtful, direct approach to helping others improve.
- Readiness to explain built products, decision rationale, and team improvement contributions.
Skills
- Product Management
- Leadership
- AI Products
- Product Strategy
- Team Development
- Customer Experience
- Design Quality
- Technical Judgment
- Communication
- Problem Solving
Location
- US employees (any location)
- Canadian employees (any location)
Work Type
- Full-time
Experience Level
- 10+ years of direct product management experience
- 5+ years leading product managers
Salary/Compensations
- $289,700—$362,100 USD (US employees)
- $273,800—$342,200 CAD (Canadian employees)
Benefits
- Base salary
- Equity (stock options/RSUs)
About the Company
- Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.
- Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer.
Equal Opportunity
- All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
- We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.