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About the Role
Rose Associates is seeking a dynamic and customer-focused Leasing Representative for its multifamily properties. This role serves as the primary point of contact for prospective residents, responsible for showcasing units, managing the leasing process, and ensuring a positive experience.
Responsibilities
- Manage all aspects of the leasing process, including property tours and showcasing units.
- Effectively communicate the community's value and assess resident needs.
- Respond promptly to inquiries via phone, email, and in-person.
- Support prospective residents through the application process, including background and credit checks.
- Communicate application status and leasing decisions.
- Build positive relationships with prospective residents, current residents, and the property management team.
- Handle maintenance requests in collaboration with the on-site maintenance team.
- Communicate effectively with current residents regarding repairs and lease renewals.
- Assist with weekly and monthly sales reports, including traffic analyses.
- Receive and record deposits and rent money.
- Stay informed about local market trends and competitor offerings.
- Prepare and execute lease agreements in compliance with company policies.
- Maintain accurate and organized leasing documentation.
- Be present on-site to ensure effective communication with tenants, staff, vendors, and visitors.
- Ascend and descend stairs and be comfortable with varying environmental climates.
- Perform duties outside normal responsibilities as needed.
- Perform duties in residential environments where domestic pets are routinely present.
Requirements
- High school diploma or equivalent.
- A minimum of 1 year of leasing or sales experience, preferably in multifamily residential properties.
- Proficiency in navigating computers and property management software, including Microsoft Office, iLuvLeasing, On-Site, and Yardi.
- Knowledge of fair housing regulations and leasing practices.
- Valid NYS real estate license or ability to obtain one within the first 120 days of employment.
- Work authorization.
- Must be able to work weekends (Saturdays and Sundays).
Skills
- Strong communication skills.
- Strong interpersonal skills.
Location
- New York City
Work Type
- On-site
- Full-time
Experience Level
- 1+ year of leasing or sales experience
Education Level
- High school diploma or equivalent
- Bachelor's degree in business, Marketing, or a related field is a plus
Salary/Compensations
- $28.00 - $31.50 per hour
Benefits
- Significant incentive pay
- Full benefits packages
About the Company
- Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
- Our services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
- We partner with private owners and institutional investors globally.
- We rely on technology and deep expertise to operate over 30,000 units across 250 properties.
- Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
- Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation.
- We are a woman-owned business committed to a corporate culture of belonging and inclusion.
- We are expanding across the Northeast, providing opportunities for team members to grow their careers in an environment of respect and support.
Equal Opportunity
- All official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com.
- We will never request payment, financial information, or sensitive personal documentation during the application process.
- We will never extend a job offer without first conducting a formal in-person interview.
- If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.