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About the Role

We are seeking a detail-oriented Billing Specialist I to join our Billing team. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members, specifically handling unprocessed service provider invoices. The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet.

Responsibilities

Contact service providers regarding invoice discrepancies or inquiries.
Determine and mark invoices as Work & Cost Complete (WACC).
Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
Drag and drop invoices into appropriate events within the system.
Execute TMCare resets as applicable.
Process rebills for Roadside and TMCare services
Index invoices into the workflow system.
Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
Respond to Purchase Order (PO) line inquiries and handle overflow calls.
Undertake additional duties as assigned within the Billing department.

Requirements

High School Diploma or GED
Experience using computers and office equipment for data entry, faxing, emailing, and document copying
Prior experience with VMRS coding and billing is a plus
Strong attention to detail and ability to manage high volumes of work accurately
Comfortable working in a fast-paced, team-oriented environment
Must clear a pre-employment drug test (marijuana excluded, but drug-free workplace enforced).
Must be currently authorized to work in the United States for any employer without current or future sponsorship.
No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
In California and Washington, will consider non-driving candidates who use alternate means of transportation.

Skills

VMRS coding
Billing
Data entry
Faxing
Emailing
Document copying

Location

Cherryville, NC
Remote

Work Type

Remote
Full-time

Experience Level

Individual Contributor

Education Level

High School Diploma or GED

Salary/Compensations

$16.59 - $24.86/hour

Benefits

Minimum of 6.67 hours of paid time off every month
Seven paid holidays throughout the calendar year
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

About the Company

Cox Automotive transforms the way the world buys, owns, sells – or simply uses – cars through groundbreaking technology and a commitment to stellar experiences for drivers and dealers.
Employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim.
Enjoy a people-centered atmosphere.

Equal Opportunity

Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
EOE, including disability/vets