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About the Role
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Responsibilities
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- The ability to drive to various work locations, customer sites, or company facilities may be necessary
- Understand reporting systems, and of the environment
Requirements
- 3-6 months training or experience preferred
- A valid driver's license may be required
- Employees required to drive as part of their job duties must maintain an acceptable Motor Vehicle Record (MVR) and meet company driving eligibility requirements
- Completed all safety and task training certification
- May be required to be forklift certified
- Ability to read and interpret instructions, procedures, manuals, and other documents
- The employee must be able to lift and/or move up to 35 pounds
Skills
- Bilingual a plus
- Strong verbal and written communication skills
- Knowledge of cleaning methods and equipment and willing to share with team
- Knowledge of the upkeep and care of the cleaning equipment
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use
Experience Level
- 3-6 months training or experience preferred
Education Level
- No specific education requirement
Salary/Compensations
- $16.00 per hour
Benefits
- SBM offers comprehensive benefit packages.
About the Company
- SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces.
Equal Opportunity
- We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.