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About the Role
As a Sprinkler Service Technician, you will inspect, test, service, and troubleshoot fire sprinkler systems, focusing on reliability, compliance, and clear communication. This field-based role involves planned service, repairs, and emergency calls, making it ideal for technicians who enjoy problem-solving and continuous learning.
Responsibilities
- Service, test, inspect, and troubleshoot basic and complex fire sprinkler systems.
- Perform routine maintenance and repairs with accuracy, efficiency, and attention to detail.
- Identify system issues and code non-compliance, recommending necessary repairs or upgrades.
- Coordinate with contractors, building maintenance staff, and internal teams to schedule service calls.
- Document findings, recommendations, and repairs according to company standards and NFPA guidelines.
- Participate in on-call rotations and respond to emergency service requests.
- Adhere to all safety procedures and maintain a professional representation of Encore on job sites.
Requirements
- High school diploma or GED.
- Working knowledge of fire sprinkler systems, components, and servicing tools.
- Familiarity with NFPA codes and general fire protection standards.
- Ability to read and understand blueprints and system drawings.
- Strong communication and documentation skills.
- Ability to lift up to 50 pounds and work at heights of 30 feet or more.
- Valid driver's license and willingness to travel within the assigned territory.
- Experience operating lifts and understanding of OSHA safety practices.
- Professional, team-oriented mindset with a focus on safety and accuracy.
Skills
- Fire sprinkler system inspection
- Fire sprinkler system testing
- Fire sprinkler system servicing
- Fire sprinkler system troubleshooting
- Routine maintenance
- Repair work
- Code compliance
- Customer communication
- Documentation
- Blueprint reading
- Lift operation
- OSHA safety practices
Location
- Field-based
Work Type
- Full-time
Experience Level
- 3+ years of experience inspecting, servicing, or repairing fire sprinkler systems preferred
- Commensurate with experience
Education Level
- High school diploma or GED
- Technical or industry-related experience preferred
- NICET certification in water-based systems inspection, testing, or layout preferred
Salary/Compensations
- $35 - $60 per hour
- Salary commensurate with experience
- Opportunity for a results-driven bonus
Benefits
- Competitive Pay
- Performance-based bonus opportunity
- Tuition Assistance for fire protection-related schooling
- Purpose-Driven Work Environment
- High-quality company swag and attire (at least twice a year)
- People-Focused Culture
- Access to leading-edge web-based productivity tools
- Comprehensive medical, dental, and vision coverage
- Fidelity 401(k) plan with company match
- Company-paid life insurance policy of $50,000
About the Company
- Encore Fire Protection is the east coast's largest full-service fire protection company, serving over 90,000 customers from Maine to Louisiana with a team of over 2,200 employees.
- We provide innovative, customized fire suppression, fire sprinkler, and fire alarm solutions.
- Our goal is to deliver a superior experience, safeguarding what matters most.
- We are passionate about continuous growth, innovation, and maintaining a culture that thrives on success and commitment to safety.
- Our mission is to be the best fire protection company the industry has ever seen.
Equal Opportunity
- Encore Fire Protection is an Equal Opportunity Employer and welcomes applicants of all backgrounds.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, national origin, age, disability, veteran status, status as a protected veteran, genetic information, or any other characteristic protected by applicable federal, state, or local law.
- Reasonable accommodation is available for applicants during the application or interview process.