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About the Role
Johnson Controls is seeking a Senior Business Systems Analyst to lead requirements and delivery for a development team responsible for cloud-based equipment selection platforms. This role is pivotal in shaping the future of our Applied Chiller business, driving competitive advantage through strategic solutions. You will act as the bridge between business and technology, owning the product backlog and influencing a cross-functional team to deliver exceptional outcomes.
Responsibilities
- Lead a development team's backlog, breaking Features into User Stories with clear acceptance criteria.
- Facilitate backlog refinement, PI planning, system demos, and Kanban cadences.
- Confer with product management, engineering, sales, and field users to understand needs.
- Write use cases, workflow diagrams, and data models.
- Review system capabilities and constraints to judge feasibility and weigh solution options with architects.
- Validate delivered work against acceptance criteria and demo to stakeholders.
- Plan and coordinate dependencies with other teams and external resources.
- Provide 2nd-level support for equipment selection tools, triaging and resolving field issues.
- Maintain work visibility and transparency through status, risks, and delivery metrics.
- Utilize AI tools like Microsoft Copilot and Claude for efficiency and clear communication.
- Collaborate with other analysts to improve backlog standards and team processes.
Requirements
- Bachelor's degree in business, engineering, or a technical field, or equivalent experience.
- 5+ years of product, business systems analysis, or software development lifecycle experience.
- Experience with Azure DevOps or a similar tool (e.g., Jira).
- Understanding of web and cloud applications, APIs, and data integration.
Skills
- AI tools (Microsoft Copilot, Claude)
- Azure DevOps
- Jira
- Web applications
- Cloud applications
- APIs
- Data integration
- SAFe
- Kanban
- Scrum
- SQL
- Advanced Excel
- Power BI
Location
- New Freedom, PA
Work Type
- Onsite
- Hybrid
Experience Level
- Senior
- 5+ years
Education Level
- Bachelor's degree in business, engineering or a technical field, or equivalent experience
- Computer Science
- Mechanical Engineering
Salary/Compensations
- $80,000 - $120,000
Benefits
- Competitive benefits package
- Various relocation packages available
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- Helps customers use energy more productively, reduce carbon emissions, and operate with precision and resilience in industries like data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
- Has been delivering performance for over 140 years.
- Backed by advanced technology, lifecycle services, and an industry-leading field organization.
Equal Opportunity
- Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the application process, please visit here.