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About the Role
The Service Coordinator is responsible for providing housing services to individuals experiencing homelessness. This role involves offering counseling, referrals to financial and legal services, and developing individualized housing plans to promote permanent housing stability and connect participants with necessary supportive services.
Responsibilities
- Provide comprehensive housing services to participants, including landlord engagement.
- Collaborate with social service partners for participant referrals and service provision.
- Coordinate services to ensure participants receive essential support for improved health and housing outcomes.
- Assist residents in retaining housing and maximizing independence through linkages to community services (e.g., crisis intervention, rehab, income support, employment assistance, health services, substance recovery, family involvement).
- Refer participants for further assessment/treatment for developmental, learning disabilities, behavioral/healthcare needs, school readiness, and exposure to drug, alcohol abuse, and family violence.
- Create and maintain individual service plans and needs assessments for each household.
- Conduct in-person meetings with households as needed, either in the community or at their home.
- Attend program meetings with internal and external partners to coordinate services.
- Maintain client files with all necessary documentation.
- Communicate frequently with team members to improve systems, solve problems, share resources, and coordinate work.
- Document services in a timely manner using the BIRP format.
- Attend staff meetings and other agency functions.
- Perform other duties as assigned.
Requirements
- Possession of a Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or a related field, or equivalent field experience.
- Minimum of 2 years of case management experience serving homeless or low-income individuals and/or families.
- Willingness to drive and transport participants when required.
- Must possess and maintain a valid California Driver's License, current auto insurance, and a clean DMV record for personal vehicle use.
- Availability for a flexible schedule, including evening and weekend hours.
- Bilingual in Spanish is preferred.
Skills
- Case management
- Counseling
- Referral services
- Housing planning
- Service coordination
- Client file maintenance
- Documentation (BIRP format)
Location
- Onsite
Work Type
- Onsite
Experience Level
- 2 years case management experience
Education Level
- Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field or equivalent field experience
Salary/Compensations
- $28.85 - $32.00 (DOE)
Benefits
- 19 days of PTO per year, increasing with tenure
- 12 paid holidays per year
- 100% medical, dental, and vision coverage options for employees
- Employer-subsidized options for dependent health care
- Employee Assistance Program (EAP) offering legal and financial services
- Mental health care service provided by Teledoc
- Flexible Spending Account (FSA) for commuter, health care, and dependent care
- 403(b) retirement plan with employer match and contribution programs
About the Company
- Abode is dedicated to creating meaningful change in communities and fostering lasting housing stability.
- The organization's mission is to solve homelessness through housing and supportive services, utilizing the Housing First model.
- Abode assists low-income, unhoused individuals, including those with special needs, in securing stable, supportive housing and advocates for the elimination of homelessness causes.
- Core values include: Start with Dignity, Take Smart Risks, Be transparent, Solve for today and tomorrow, Spark each other’s strength.
Equal Opportunity
- Abode Services is an Equal Opportunity Employer/Drug Free Workplace.