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About the Role
Provide professional, courteous, and efficient food and beverage service to guests. This includes cleaning and setting up tables, performing food service duties, and general cleaning and setup. The role involves serving guests, maintaining safety standards, completing closing duties, and ensuring work areas are clean and well-stocked. Adherence to health and safety standards is crucial.
Responsibilities
- Serve food and beverages to guests.
- Clean and set up tables.
- Perform food service related duties.
- Conduct general cleaning and setup.
- Serve water, bread, and coffee.
- Greet guests by name during meal service.
- Stack trays properly for efficient unloading.
- Ensure proper safety standards are maintained.
- Complete closing duties, including storing goods, cleaning equipment and areas, restocking, and completing daily cleaning checklists.
- Set up, stock, and maintain work areas.
- Inspect the cleanliness and presentation of china, glass, and silver.
- Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
- Adhere to health and safety standards.
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Speak with others using clear and professional language.
- Answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No specific licenses or certifications required.
Skills
- Food and beverage service
- Table cleaning and setup
- General cleaning
- Guest service
- Safety standards
- Closing duties
- Work area maintenance
- Attention to detail
- Clean-as-you-go procedures
- Health and safety adherence
- Communication skills
- Teamwork
- Problem-solving
- Physical stamina
- Fine motor skills
- Hand-eye coordination
Location
- Toronto
Work Type
- Full-time
Experience Level
- Entry-level
Education Level
- High school diploma or G.E.D. equivalent
About the Company
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
- At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Equal Opportunity
- The Westin Harbour Castle Toronto takes seriously its obligations under provincial human rights and accessibility legislation (such as the Accessibility for Ontarians with Disabilities Act, 2005, the Accessibility for Manitobans Act, and Nova Scotia Accessibility Act). We are happy to provide accommodations to job applicants needing assistance. If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email CanadaApplicationAccommodation@marriott.com and a member of our Human Resources team will respond to your request. Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.