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About the Role
The Workforce Navigator assists individuals in achieving career goals through personalized counseling, job placement, and access to training. This role bridges skilled workers and job opportunities, helping clients overcome barriers to stable employment.
Responsibilities
- Actively recruit and retain program participants.
- Provide individualized career guidance, including resume writing, interview preparation, and job search strategies.
- Assist clients in securing employment by identifying job opportunities and matching them with suitable positions.
- Stay informed about local and national labor market trends to offer relevant advice to clients.
- Build and maintain relationships with employers, training providers, and community organizations.
- Conduct skills assessments to identify clients' strengths, weaknesses, and areas for development.
- Connect clients with appropriate training programs and resources.
- Develop and conduct workshops and seminars on job search techniques, career planning, and professional development.
- Maintain accurate records of client interactions, progress, and outcomes using IMPOWR or designated software.
- Advocate for clients' needs and interests with employers and training providers.
- Identify and utilize community resources and services to assist clients in overcoming employment barriers.
- Prepare and submit regular reports on client progress, program outcomes, and relevant metrics.
- Ensure all activities comply with organizational policies and relevant legislation.
- Provide information and referrals to clients/community members.
- Perform other duties assigned by supervisor.
Requirements
- Minimum of 2-3 years of experience in career counseling, workforce development, or a related field.
- Excellent verbal and written communication skills.
- Strong ability to build rapport with clients, employers, and community partners.
- Ability to analyze labor market data and trends.
- Proficiency in managing multiple tasks, clients, and deadlines.
- Dedication to providing high-quality support and guidance to clients.
- Strong problem-solving skills.
- Sensitivity to and understanding of diverse backgrounds and client needs.
- Flexibility to adapt to changing job market conditions and client requirements.
- High level of integrity and commitment to professional standards.
- Ability to speak and write English & Spanish fluently.
- Valid NYS license and access to own transportation.
- Occasional standing, squatting, lifting of up to approximately 30 lbs.
- Frequent sitting.
Skills
- Analytical Skills
- Accuracy
- Customer Oriented
- Detail Oriented
- Diversity Oriented
- Ethical
- Leadership
- Training & Presentation Skills
- Reliability
- Communication, Oral
- Communication, Written
- Friendly
Location
- NYS
Work Type
- Occasional travel to community organizations, job fairs, and employer sites.
- Some evenings and weekends required.
Experience Level
- 2-3 years