Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this FOH Team Lead at Fresh on Eglinton role.
Rezi rewrites your resume against Fresh Kitchen + Juice Bar's job description. Free.
Tailor your resume to this FOH Team Lead at Fresh on Eglinton role.
Rezi rewrites your resume against Fresh Kitchen + Juice Bar's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the FOH Team Lead at Fresh on Eglinton posting at Fresh Kitchen + Juice Bar — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the FOH Team Lead at Fresh on Eglinton posting at Fresh Kitchen + Juice Bar — free, in seconds.
About the Role
The FOH Team Lead assists with front of house operations to ensure guest satisfaction through excellent customer service. This role is vital in establishing efficient processes, maintaining high team morale, and supporting staff development. The FOH Team Lead acts as a role model, performing hands-on tasks, resolving guest escalations, and demonstrating resourcefulness, clear communication, and attention to detail in a fast-paced environment.
Responsibilities
- Ensures all dishes served meet specifications and are packaged according to guidelines.
- Communicates stock levels, workflow, equipment, and employee concerns to the GM and AGM.
- Assists the AGM with bar and FOH inventory, including counting stock, recording waste, entering data, and reconciling invoices.
- Adheres to company standards for portion sizes, packaging, quality, kitchen rules, policies, and procedures.
- Champions product knowledge to make recommendations and educate guests on the menu, retail, and the Fresh mobile app.
- Maintains an inspection-ready restaurant, including retail, eat-in, and storage areas.
- Acts as a role model for employees by upholding all standards, policies, and operating systems.
- Holds FOH staff accountable to all procedures and standards.
- Completes tasks assigned by the GM and AGM while remaining accountable for the overall shift.
- Attends manager meetings, actively listens, and encourages the inclusion of others' opinions.
Requirements
- 1+ years of experience in a high-volume kitchen or restaurant.
- 1+ years of experience with employee management.
- Open and flexible availability, including evenings and weekends.
- Able to complete physically demanding tasks, including standing for long periods, lifting 50 lbs, bending, and reaching.
- Quick learner regarding technology, software, and kitchen operations.
- Excellent communication skills, organizational skills, and problem-solving skills.
Skills
- Customer service
- Process management
- Staff development
- Problem-solving
- Clear communication
- Attention to detail
- Organizational skills
- Inventory management
- Product knowledge
- Team leadership
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1+ years of experience in a high volume kitchen or restaurant
- 1+ years of experience with employee management
Salary/Compensations
- $19-19.50 starting wage while team leading, minimum wage in support roles or serving plus gratuities for both roles
Benefits
- Paid breaks
- Tips
- Discounted meals during and outside of work hours
- 20% off at participating Recipe brands
- Exclusive retail discounts
- Employee Health Plan (available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program)
- Growth & learning opportunities
- Flexible hours
About the Company
- Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious.
- Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.
- Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community – a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.
Equal Opportunity
- Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression.
- We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments.
- We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity.
- We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process.
- Any information received relating to accommodation will be kept confidential.