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About the Role

This role is critical for modernizing Agency Lending's data, reporting, and analytics platforms to enhance scalability, data quality, and operational efficiency. The IT Delivery Manager will lead strategic initiatives in data, reporting, analytics, application modernization, and business intelligence, partnering closely with business leads and technology teams to execute the technology roadmap.

Responsibilities

Lead delivery of Agency Lending data, reporting, analytics, and technology initiatives from planning through implementation and production support.
Manage project scope, budgets, timelines, resource planning, risks, dependencies, and stakeholder communications.
Serve as the primary technology delivery lead for the Agency Lending Data & Reporting application portfolio.
Prioritize initiatives, align technology investments, manage delivery commitments, and execute the Agency Lending Data & Reporting portfolio strategy.
Define and execute the Agency Lending Data & Reporting technology roadmap.
Coordinate and lead delivery activities across architecture, engineering, data engineering, QA, infrastructure, cybersecurity, production support, and operations teams.
Drive modernization initiatives involving Oracle-based data warehouse solutions, Databricks, reporting platforms, cloud technologies, and enterprise data solutions.
Partner with architects and engineers to design scalable data and reporting solutions that support current and future business needs.
Support the development of a common reporting framework that enables Cognos, Power BI, and other business intelligence platforms to consume consistent, governed data from Databricks.
Lead API integration initiatives between Agency Lending applications and upstream and downstream enterprise platforms.
Ensure compliance with State Street technology standards, SDLC processes, operational controls, security requirements, and audit standards.
Provide executive-level reporting on program status, risks, milestones, and delivery outcomes.
Build, lead, and manage a global team of onshore and offshore technology professionals supporting Agency Lending data and reporting applications.
Participate in recruiting, hiring, onboarding, performance management, coaching, and career development activities for technology team members.
Establish a high-performing team culture focused on accountability, collaboration, quality, and continuous improvement.
Develop staffing strategies, resource plans, and organizational capabilities to support current and future business priorities.
Partner with vendors and offshore teams to ensure delivery commitments, service levels, and quality standards are consistently achieved.

Requirements

Strong technology delivery and program management skills.
Experience managing complex initiatives involving multiple stakeholders and globally distributed teams.
Ability to establish clear delivery plans and execute against strategic business objectives.
Experience delivering enterprise data and reporting solutions.
Experience modernizing legacy data warehouse and reporting platforms while supporting ongoing business needs.
Understanding of modern cloud architecture, data platforms, integration frameworks, and reporting technologies.
Proven ability to build strong partnerships with business SMEs, engineering leaders, architects, and delivery teams to successfully execute complex technology portfolios.
Ability to translate business priorities into practical technology solutions through strong collaboration with business SMEs and engineering teams.
Strong communication, collaboration, and leadership skills.
A focus on continuous improvement, operational excellence, and accountability.
Demonstrated success leading geographically dispersed onshore and offshore technology teams.
Experience building and developing high-performing engineering, data, and delivery organizations.
Ability to balance people leadership responsibilities with program delivery, stakeholder management, and strategic planning.
Strong collaboration skills with both internal teams and third-party vendors.
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline.
10+ years of experience delivering enterprise technology solutions and complex business initiatives.
5+ years of experience leading large-scale technology programs and cross-functional delivery teams.
Experience working within financial services, securities services, asset management, banking, capital markets, or related financial technology environments preferred.
Experience leading cloud migration and modernization initiatives.
Working knowledge of AWS and/or Microsoft Azure cloud platforms.
Experience delivering solutions using Databricks or comparable cloud-based data platforms.
Experience supporting Oracle databases and Oracle-based enterprise data warehouse environments.
Strong understanding of enterprise data warehousing, Oracle database technologies, data lakehouse architectures, enterprise reporting, and data modeling concepts.
Experience implementing API-based integrations and enterprise data services.
Experience supporting business intelligence platforms such as Cognos, Power BI, Tableau, or similar technologies.
Understanding of semantic data models, business-layer views, reusable reporting frameworks, and self-service reporting architectures.
Experience enabling self-service reporting and analytics capabilities for business users.
Experience leading application development, data engineering, reporting, and production support teams.
Knowledge of Agile, Scrum, Waterfall, or hybrid delivery methodologies.
PMP, SAFe, Scrum Master, AWS, Azure, or related certifications are a plus.
Strong communication, leadership, stakeholder management, and problem-solving skills.
Experience managing distributed teams across North America, Europe, and Asia-Pacific regions preferred.
Proven experience hiring, developing, and leading teams supporting enterprise data, reporting, analytics, or application platforms.
Experience managing both employees and vendor resources in a global delivery model.

Skills

Data Platforms
Reporting Applications
Cloud Technologies
Business Intelligence Solutions
Databricks
Oracle data warehouse technologies
AWS
Azure
Enterprise data warehousing
Cognos
Power BI
API integrations
Agile
Scrum
Waterfall
Program Management
Stakeholder Management
Problem-solving

Location

Primary location specified

Work Type

Global delivery model

Experience Level

10+ years of experience delivering enterprise technology solutions and complex business initiatives
5+ years of experience leading large-scale technology programs and cross-functional delivery teams

Education Level

Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a related discipline

Salary/Compensations

$120,000 - $202,500 Annual

Benefits

Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards
Eligibility for certain tax advantaged savings plans

About the Company

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability.
We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential.
As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most.
Join us in shaping the future.

Equal Opportunity

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.